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Job summary

Main area
CYP Mental health
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
270-TG302-ACS
Employer
Northamptonshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
The Sett
Town
Northampton
Salary
£24,937 - £26,598 pa pro rata
Salary period
Yearly
Closing
10/09/2025 23:59

Employer heading

Northamptonshire Healthcare NHS Foundation Trust logo

Team Secretary

Band 3

Job overview

To provide a comprehensive secretarial/administrative support including reception, general enquires, call handling, systems and data entry to support the smooth operation of the Intensive Outreach Team.

Main duties of the job

  1. To effectively manage self, workload and responsibilities.
  2. To register all new referrals on the system (System One)
  3. To ensure that a high level of customer care is always demonstrated and that the privacy and dignity if all families and young people is respected.
  4. Provide comprehensive administrative support to the wider team and Team Lead.  
  5. Daily organisation of the office including opening post, distributing appropriately and proactively and delegating duties.
  6. Record queries from face to face/post/email/phone contact and be responsible for passing on to the most appropriate person if beyond own control.
  7. Tasks involving children’s records – scanning, archiving, photocopying, medication chart printing, emails.
  8. Provide admin support for the Team Lead, for example ESR, Agresso, MSS, HR forms, maintain staff records.
  9. Establish and maintain effective filing and retrieval system.
  10. Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician.
  11. Ensure accurate and timely input of data across all systems, including data capture, reports and analysis.
  12. Maintain stock control within the office to include the process or invoices and ordering on Agresso and the admin function associated with this.
  13. To order stock identified as required from the domestic team, and clinical area.

Working for our organisation

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.

Person specification

Essential

Essential criteria
  • previous experince in an administration role
  • Good time management and organisational skills
Desirable criteria
  • use of multimedia materials for presentations in professional settings
  • knowledge of microsoft office

Essential

Essential criteria
  • Knowledge of system one
Desirable criteria
  • evidence of continuing professional development

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Mehrtens
Job title
Team Lead
Email address
[email protected]
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