Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Breast
Grade
Band 2
Contract
Permanent
Hours
Part time - 15 hours per week (2 days per week - preferred days Wednesday and Friday)
Job ref
164-7476123
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
City Hospital and Ropewalk
Town
Nottingham
Salary
£24,465 per annum
Salary period
Yearly
Closing
09/10/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Clerical Officer / Receptionist Breast Screening

Band 2

Job overview

An exciting opportunity has arisen in the Nottingham Breast Institute at the City Hospital for a Clerical Officer/Receptionist. We are looking for someone with excellent interpersonal skills who likes to be busy and working as part of a team as well as on their own initiative, to provide Clerical/Receptionist support for the busy Breast Screening department.

This is a full time post. Duties will be undertaken at the Nottingham Breast Institute on the City Hospital Campus and Ropewalk House in central Nottingham. 

Main duties of the job

The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing breast screening appointments,  answering the phone, reception duties and filing.

The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House.

Good communication skills and the ability to prioritise workloads, in view of changing priorities is essential. Also the need to work under your own initiative is necessary.

In addition to the below summary applicants should familiarise yourself with full job description and person specification documents attached to this advert.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.

Person specification

Training and Qualifications

Essential criteria
  • Educated to GCSE level in maths and English, Grade C or above
  • NVQ2 Business Administration/Reception, or equivalent experience

Experience

Essential criteria
  • General office experience, including reception work.
Desirable criteria
  • Knowledge of the Breast Screening service
  • Experience working within breast screening or a similar department

Communication and relationship

Essential criteria
  • Able to exchange information clearly with patients and staff for appointments and general queries
  • Previous "customer service" experience

Planning and organisation skills

Essential criteria
  • Planning and organisation of routine tasks
  • Organised and methodical, able to work quickly and accurately

Physical skills

Essential criteria
  • Able to retrieve files from shelving using appropriate equipment

Other requirements specific to the vacancy

Essential criteria
  • Must be able to work at both City Campus and Ropewalk House
  • Flexible with start and finish times when covering reception.

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lydia Alcock
Job title
Breast Screening Office Manager
Email address
[email protected]
Telephone number
07812 276199
Additional information

0115 969 1169 ext: 75009

Apply online nowAlert me to similar vacancies