Job vacancy: Transactional Services Manager, Nottingham University Hospitals NHS Trust, Nottingham

Job summary

Main area

Finance

Grade

NHS AfC: Band 8a

Contract

Permanent

Hours

Full time
Flexible working
Home or remote working

37.5 hours per week (Hybrid Working Home and Office based)

Job ref

164-7102892-A

Employer: Nottingham University Hospitals NHS Trust
Employer type: NHS
Site: Nottingham University Hospitals NHS Trust - City Campus
Town: Nottingham
Salary: £53,755 - £60,504 per annum pro rota
Salary period: Yearly
Closing: 13/07/2025 23:59
Interview date: 18/07/2025

Transactional Services Manager

NHS AfC: Band 8a

Detailed job description and main responsibilities

The primary focus of the role is to ensure effective operation and management of outsourced services, and management of financial interfaces between the Trust and NHS SBS. These include:

· Transactional procurement, accounts payable and supplier management and administration

· Invoicing customers, managing and monitoring receipts and debt management

· Managing the Trust’s VAT and Taxation responsibilities

This role will manage the Trusts in-house team and ensure that a high-quality service is provided to internal and external stakeholders. This includes:

· Ensuring governance arrangements and Standing Financial Instructions (SFIs) are effectively complied with and reported, including losses and special payments.

· Implementing and improving Key Performance Indicators (KPIs) and reporting on Care Group, Corporate and Trust-wide performance against these. This will include but is not limited to the Better Payments Practice Code and compliance with the Trust's No PO, No Pay Policy.

· Assisting the Financial Services team in responding to Internal and External Audit reports and with implementing agreed recommendations.

· Management of standing data and processes for updating this, including records of financial delegation, user access creation, amendment and termination, supplier and customer records, and chart of accounts code values and hierarchy.

· Provide support and ongoing training to internal budget holders to ensure seamless processes between the Trust and NHS SBS

· Solving problems efficiently and effectively through deployment of resources to ensure the benefits of the partnership with NHS SBS are realised

The post-holder will support benchmarking and other related exercises and will deputise for the Assistant Director of Finance (Financial Services) and provide cover for the Financial Controller role as needed. This post forms part of the management team for Financial Services and the post-holder will support Divisional priorities as part of that team.

This list is not exhaustive, and the post-holder will be expected to undertake any relevant tasks as directed by the Assistant Director of Finance – Financial Services.

Person specification

Training & Qualifications

Essential criteria

CCAB Qualified Accountant with 1-2 Years post-qualification experience, or suitable equivalent experience in similar environment with significant proven experience.
Degree or equivalent CPD at professional/Senior personal development
Evidence of ongoing CPD training and development

Desirable criteria

CIPS or equivalent procurement qualification
Training in leadership and / or coaching
Training in using ERP systems or similar

Experience

Essential criteria

Experience of providing financial services in a large organisation, and in particular use of best practice processes and systems
Experience of managing, training, coaching and developing staff.
Experience of using KPIs to manage and improve performance

Desirable criteria

Experienced in the use of Oracle R12 / Cloud or similar ERP system
Experience of / responsibility for contract management in similar context

Communication

Essential criteria

and Relationship Skills Able to inspire confidence and develop effective working relationships with finance, procurement, clinical and non-finance colleagues, including those at a senior level.
Excellent team leadership and facilitation skills – evidence of emotional intelligence

Desirable criteria

Management / leadership training, evidence of familiarity with relevant models and practice.

Analytical and Judgement skills

Essential criteria

Problem solving skills and ability to respond to sudden unexpected demands.
Ability to analyse complex facts and situations and develop a range of options
Takes decisions on difficult issues where there may be several courses of action.
Ability to identify variances and investigate to ensure that all appropriate actions are undertaken independently or with minimal supervision.

Desirable criteria

Strategic thinking – ability to anticipate and resolve problems before they arise.

Planning & Organisation Skills

Essential criteria

Able to prioritise own work effectively and be able to direct activities of others.
Experience of managing and motivating a team and reviewing performance of the individuals.
Able to use initiative to decide relevant actions and make recommendations to Manager / Stakeholders, with the aim of improving deliverables and compliance to policies.
Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

Other Requirements

Essential criteria

High standard of skill with Microsoft Office, in particular Excel.
Experienced and competent in the use of Enterprise Resource Planning systems / equivalent

Desirable criteria

Experienced and competent in the use of Oracle financials

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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

Stay in full-time education, for example at a college
Start an Apprenticeship
Spend 20 hours of more a week working or volunteering, while in part-time education or training

For more details visit; School leaving age - GOV.UK (www.gov.uk)

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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