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Job summary

Main area
Maxillofacial
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday inclusive, between the hours of 0800 and 1600)
Job ref
164-7154608
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Queens Medical Centre - NUH
Town
Nottingham
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
08/05/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Specialty PA in Maxillofacial

Band 4

Job overview

An exciting opportunity has arisen for a Specialty PA  to join our small and friendly Maxillofacial department on a full time, permanent basis.

We are looking for a dynamic and enthusiastic person to join our brilliant team to deliver a high quality secretarial and administrative service to our head & neck cancer consultants, clinical teams and patients. 

Main duties of the job

Please familiarise yourself with the job description and person specification.

Some key duties will include:

Providing a full and thorough administrative service to consultants and patients within the service

Coordinating theatre lists and ensuring patients are listed for surgery in a timely manner

Tracking results and liaising with clinical teams

Liaising with patients and other departments via telephone

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

 

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Quals

Essential criteria
  • Good standard of secondary education including English and Maths at GCSE C or above
  • NVQ level 3 in Administration or equivalent experience
Desirable criteria
  • RSA Level 3 word or text processing or proven typing experience of producing letters/reports preferably from dictation systems

Experience

Essential criteria
  • Significant experience in office administration with customer contact e.g. outlook, spreadsheets (maintaining and updating), creating letters, reports, tables, answering and resolving telephone queries
Desirable criteria
  • Previous admin experience of working in the NHS using patient systems (Care flow, Notes, DHR etc.)
  • Previous experience as working as a PA / support to others

Communication

Essential criteria
  • Demonstrates they can clearly and accurately convey information verbally gathered from both verbal and documented reports & spreadsheets in a clear and concise way
  • Demonstrates understanding of confidentiality, using sensitivity and empathy in communication with patients/clients
  • Recognises their own role as part of an effective team and can develop and maintain constructive working relationships

Analytical, Judgement & organisational skills

Essential criteria
  • Uses judgement to make decisions in order to solve problems/queries with competing demands and meeting deadlines
  • Evidence of proactively organising own workload and activity within a team e.g. sorting out cover for absence in the team, sharing workload or helping with time critical activity

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Documents to download

Apply online now

Further details / informal visits contact

Name
Elizabeth Turner
Job title
Service Manager
Email address
[email protected]
Telephone number
0115 924 9924
Additional information

Please contact Elizabeth Turner on extension 86806 or via email if you would like to arrange an informal visit to the department.

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