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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
186-179-26-MH
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
The Lookout Adolescent Unit
Town
Nottingham
Salary
£24,937 - £26,598 per annum (pro rata for part time)
Salary period
Yearly
Closing
22/03/2026 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Clinical Secretary

Band 3

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

An exciting opportunity has arisen for an enthusiastic individual to undertake the role of clinical secretary to support three very busy CAMHS inpatient wards based at The Lookout Adolescent Unit, Hopewood Hospital.

As a member of the administration team, you will ensure a high-quality and efficient administration service is provided to staff and service users. You will be required to have good written and verbal communication skills, be proficient in Microsoft Office packages and have experience of working in a busy office environment.  

Main duties of the job

The post holder will provide an effective and efficient administrative service  to three very busy CAMHS inpatient wards. The post holder will provide support to a very busy MDT team consisting of Ward Managers, Nursing Staff, Consultant Psychiatrists, Specialist Registrars, Junior Doctors, Clinical Psychologists, Dieticians, Occupational Therapists and Advanced Practitioners

The secretary will work alongside other members of the administrative team for the Inpatient Mental Health teams  including covering Inpatient Secretary duties/cross cover for meetings and reception.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Detailed job description and main responsibilities

Duties will include; providing a high quality secretarial support service to the to a very busy MDT team consisting of Ward Managers, Nursing Staff, Consultant Psychiatrists, Specialist Registrars, Junior Doctors, Clinical Psychologists, Dieticians, Occupational Therapists and Advanced Practitioners

The successful candidate will:
•    Be highly presentable with strong communication and people skills
•    Be able to type and format reports
•    Have a knowledge of office management and basic administrative processes
•    Have a positive ‘can-do’ attitude
•    Have good organisational and multi-tasking abilities
•    Be self-motivated
•    Be confident with Microsoft Office and all associated packages (Outlook, PowerPoint, Excel

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Knowledge

Essential criteria
  • Computer literacy including word, excel, outlook, database
  • Maintain electronic records/information on computer

Qualifications

Essential criteria
  • RSA/OCR Level 3 in Typing/Text Processing or equivalent qualification/experience.
  • Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable criteria
  • ECDL

Experience

Essential criteria
  • Minute taking experience
  • Scheduling/ Diary Management
  • Experience of working in a customer-facing role
  • High Level Microsoft Office software
  • Previous experience of working in an office environment
  • Ability to work as an effective team member
  • Maintain electronic records/information on computer
  • Working as part of a team
Desirable criteria
  • Experience of working within the NHS

Skills

Essential criteria
  • Excellent interpersonal/communication skills, including excellent written and verbal skills
  • Administrative skills
  • Excellent telephone manner
  • Good interpersonal skills
  • • Good numeracy and literacy skills
  • Numerate

Values and Behaviours

Essential criteria
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Training

Essential criteria
  • Microsoft Office i.e. Database, Excel, Word, Powerpoint
  • Minute taking

Contractual Requirements

Essential criteria
  • Ability to travel between venues
  • Requirement to complete Mandatory Training

Employer certification / accreditation badges

Employers for CarersVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hayley Combe
Job title
Lookout Admin Team Lead
Email address
[email protected]
Telephone number
0115 865 5953
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