Waiting List Clerk
The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement.
To provide an effective and efficient Waiting List service to all Medical staff, patients, General Practitioners and other health professionals, whilst maintaining accurate Waiting List data.
Main duties of the job
We have a part time opportunity for enthusiastic, organised and self-motivated individuals to join our Waiting List team.
The purpose of this role is to ensure Theatre lists are utilised fully, ensuring targets are adhered to and supporting effective Theatre scheduling. This will include all operative specialties, including arrangements for pre-operative assessment.
- Be computer literate
- Have a good general education with GCSE English at grade C (or equivalent)
- Have clerical experience
- A knowledge of Medway and NHS in general would be desirable
The working hours for these posts will be:
Monday- Saturday 08.45 - 17.00
Working for our organisation
In May 2020, Kings Mill Hospital, was rated Outstanding by the CQC. Newark Hospital and Mansfield Community Hospital are both rated Good and all 15 of our services are rated Good for Safety with 5 Outstanding services. We know safe, patient centred care is delivered by well supported people and in 2018 and 2019 colleagues at Sherwood rated us the best Acute Trust in the Midlands. In 2019, in the Freedom to Speak Up Index, we were the top rated Acute Trust in the East Midlands.
We provide outstanding healthcare across the community to 500,000 people in Mansfield, Ashfield, Newark and parts of Derbyshire and Lincolnshire. We work with 5,000 colleagues in our three hospitals and have well established relationships with health and social care partners through the Mid Notts Integrated Care Partnership.
We have an open, inclusive and diverse culture and we would like you to be part of the team.
Richard Mitchell, Chief Executive
Detailed job description and main responsibilities
Provide an effective and efficient clerical Waiting List service to patients, designated clinicians, wards, Pre-Operative Assessment Unit and Specialist Nurses, ensuring that accurate waiting list information is maintained at all times. This will involve the cultivation and maintenance of good relationships with appropriate consultants and other health service employees.
All of the following tasks will be carried out in accordance with the Trust's Access Policy.
Ensure timely delivery of case notes and TCI lists to wards and departments in readiness for the patient’s admission/attendance. Ensure that all short notice additions to admissions lists are telephoned to the appropriate departments and documentation is made available at the earliest opportunity. This will enable wards and clinicians to prepare appropriately for the patients admission.
Ensure that all patients are swiftly placed on the appropriate Waiting List and that particular attention is given to urgency and procedure involved, thereby ensuring that patients are allocated appropriate admission details. At the latest all forms must be added by 5.00 pm each Friday in order that they appear on the following weeks PTL (Primary Targeting List)
To see the full detailed job description and main responsibilities of the job please refer the job description attached
- Computer literate, with 1 year experience of using a keyboard with a high level of accuracy
- Knowledge of NHS or service provider in general
- Knowledge of databases, spreadsheets ie Medway, Excel or similar applications
- RSA II, ECDL, NVQ 3 or equivalent work experience
- Sound office clerical background
- GCSE English at grade C or above equating to NVQ 2 or equivalent work experience
- Clerical experience
- Customer care experience
- Willingness to work flexible hours
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge
Documents to download
Further details / informal visits contact
- Julia James
- Job title
- Waiting List Manager
- Email address
- Telephone number
- 01623 622515
- Additional information
Emma Cawar Ext 4136
Katy Barlow Ext 2447
Julia James Ext 4302