Job summary
- Main area
- Crisis resolution home treatment Health Care Support Worker
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shifts include 0900 -2100, 0900-1700, working over 7 day week, shift-work is essential in a mixture of 12-hour and 8-hour shifts depending on need.)
- Job ref
- 070-ACS039-0525
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Fangorau - Crisis Resolution Home Treatment Team
- Town
- Newtown
- Salary
- per annum
- Closing
- 15/06/2025 23:59
Employer heading

Crisis Resolution Home Treatment Team Support Worker
Band 3
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
To work as a Crisis Resolution Home Treatment support worker based in Newtown, covering North Powys. The CR/HT provides a service for adults who are experiencing a Mental Health crisis and are at risk of admission to a mental health hospital.
Intensive Home Treatment will be provided in collaboration with the service user and in the least restrictive setting.
Working shift patterns over 7 days a week every day of the year, in a mixture of 12-hour and 8-hour shifts depending on need. CR/HT will also facilitate the early discharge of those admitted to inpatient settings, through intensive but time limited intervention in the North Powys community.
Main duties of the job
An exciting opportunity has arisen for a mental health support worker within the Crisis resolution home treatment team, based in Fan Goaru, Newtown.
We are looking for an enthusiastic and motivated individual who has excellent communication skills and is able to work confidently with patients experiencing mental health issues within their own homes/community. You will be a team player and be supported/directed closely by qualified members of the team.
We provide a service to people in acute mental health need and offer an alternative to going into Hospital by providing intense support at home. We work 9am -21pm, 7 days a week every day of the year, so shift-work is essential in a mixture of 12-hour and 8-hour shifts depending on need.
ideally experience of community mental health work and to be passionate about this area of work. We are a supportive team, with a low turnover of staff and we work in a beautiful rural area.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications/Knowledge
Essential criteria
- NVQ level 3 or equivalent experience.
Desirable criteria
- Computer skills
Experience, Attitude, and Abilities
Essential criteria
- Good interpersonal and communication skills written and verbal
- Experience working within a multi-diciplinary and multi-agency setting
- Ability to manage stressful situations
- Understanding the importance of care monitoring, audit, and evaluation of Fundamentals of care
- Demonstrate Powys Teaching Health Boards Values
- Understand health and safety issues
- Flexible approach to the needs of the service
Desirable criteria
- Good time management and ability to prioritise
Other
Essential criteria
- Ability to travel between sites in a timely manner
Desirable criteria
- Ability to speak Welsh
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Debbie Brown
- Job title
- Team Lead
- Email address
- [email protected]
- Telephone number
- 01686613215
- Additional information
Please feel free to ring the office and discuss the vacancy.
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