Job overview

Thank you for your interest in joining us as Director of Operations for the Surgery, Anaesthetics & Critical Care Division; this post is a vital leadership role within our organisation. The Shrewsbury & Telford Hospital NHS Trust (SaTH) has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer services and Diagnostic services. The organisation is proud of recent improvements made, but also humble about how much more we have to do.

 You will be joining at an exciting time for the Trust and for healthcare services within Shropshire, Telford & Wrekin. The Trust has recently committed to forming a Group between SaTH and Shropshire Community Health NHS Trust, and now has a substantive Group Chair and Chief Executive Officer in common in place - creating the opportunity for greater collaboration and partnership working between the two organisations. The Trust also has a Chief Operating Officer (COO) and two Deputy COOs that have recently commenced in post, and so successful candidates will have the chance to join a newly formed senior leadership team.

This will be an incredibly rewarding leadership role, within an ambitious senior leadership team. We are committed to working together to provide excellent care for our patients and a rewarding professional experience for our colleagues.

Main duties of the job

The Divisional Director of Operations (DDO) is a pivotal member of the Divisional team. The DDO will contribute to the development, implementation and delivery of the Trust’s strategic and operational objectives to provide services that optimise patient care, ensure efficient use of resources and promote a culture that is progressive, inclusive and driven by a core set of values.

The Divisional Director of Operations has devolved responsibility and accountability for the operational delivery and strategic development of the Division. The DDO’s key role is to support the Divisional Medical Director and Director of Nursing alongside their teams in ensuring the provision of high quality, efficient and effective services, contribute to the strategic direction of the Division and provide general management expertise to the Divisional Medical
Director and Clinical Directors to enable them to effectively discharge their responsibilities and accountabilities.

The post holder will act as a role model for outstanding leadership and management and play a vital role in developing and implementing the Division’s clinical and business strategy, service developments and business plans in line with the Trust’s vision, values and strategic goals. The DDO contributes to the Trust’s wider strategic and service development agenda, taking responsibility for Trust-wide projects as agreed.

Working for our organisation

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Encompassing some of the most picturesque parts of England and Wales,
the Trust’s catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east.

Our main service locations are The Princess Royal Hospital (PRH) in Telford and The Royal Shrewsbury Hospital (RSH) in Shrewsbury which are located 20 minutes drive apart. Together they provide the vast majority of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care.

We also provide services such as consultant-led outreach clinics at
the Wrekin Community Clinic, Telford, the Robert Jones and Agnes
Hunt Orthopaedic Hospital, Gobowen and the Bridgnorth, Ludlow and
Whitchurch Community Hospitals.

We employ more than 7,500 staff, and hundreds of staff and students from other organisations also work in our hospitals. We benefit from around 1,000 wonderful volunteers, and our main charitable partners are the League of Friends at the Royal Shrewsbury Hospital, Friends of the Princess Royal Hospital, and the Lingen Davies Cancer Appeal which is based at the Royal Shrewsbury Hospital.