Detailed job description and main responsibilities

Service Management

• Under the direction of the Service Manager to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.
• With the support of the manager, Senior Practitioners and the medical consultant to lead and manage the delivery of high quality effective evidence-based interventions which lead to positive outcomes for service users and carers.

• To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

• To line manage all staff within the multi-disciplinary team ensuring effective processes where this is delegated

• To manage the performance of all designated care clinicians within the team in line with the requirements of care co-ordination so as to ensure that consistent clinical and quality standards are maintained.
• To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners .
• Dependent on the team location, to ensure relevant contributions are made by the team to the effective management of Trust estate and facilities.

People Management

• To ensure appropriate compliance with Trust policies in relation to people management activities. These include recruitment and selection activity, effective sickness and attendance management and the application of standards in relation to conduct and performance at work as well as undertaking regular practice and management supervision.
• To be responsible for ensuring ongoing completion of staff appraisals and that all team members have a development plan linked to the KSF.

• To provide and ensure an effective learning environment for student placements across all professions.

• To maintain a skill mix within the team which provides effective agreed services which can respond to statutory requirements, in line with relevant professional guidance and norms established by the Trust.

• To undertake investigations into complaints from service users and carers, untoward incidents and staffing matters, preparing reports as needed and working in partnership with others to meet required deadlines.
• Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, coaching and appraisal.

Financial Management

• To manage the budget, authorising and controlling spending to ensure the best use of resources within agreed policy and financial regulations.

Performance management

• To manage the performance of the team as measured by key performance indicators defined nationally and locally, and set out in the LDU Balanced Scorecard

• To ensure the complete and accurate recording of all clinical and performance data on relevant paper and electronic systems (eg CYP-IAPTUS)

• To ensure that case records and data are collected within approved policies and that data held on computer systems are accurate, so as to enable planning and monitoring of services.

Risk and Clinical Governance

• To supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.
• To be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control
• To ensure appropriate systems are in place at team level to engage in integrated governance activity.

• To engage with and contribute to relevant LDU and corporate management and governance forums.

• To be responsible for ensuring compliance with defined quality standards such as CQC, CNST and Standards for Better Health, identifying responsibility within the team for key roles including infection control and emergency planning.
• To be responsible for maintaining up to date evidence of quality and safety outcomes and providing these as required for inspection.

Service Research, Innovation, Training and Improvement

• To proactively work towards continuous service improvement by positively assisting in the planning and development of services. This could include participating in the design and introduction of a new service, communicating effectively with staff about proposed changes and gaining commitment for change.
• Support quality improvement including the use of CYP IAPTUS and routine outcome measures
• To contribute and support the CAMHS Transformation programme

Clinical

• To maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern. 

• To be responsible for the effective implementation of the Care planning process within the team, including the effective management of workload.
• To be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge of service users from acute hospitals.
• To ensure that an effective caseload management system is used to manage access to care and treatment, that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the Service user and their carers.)

Self-management

• To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.
• To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate.
• To be aware of and adhere to all Trust policies, acting as a role model to other staff. Manage time effectively. Continue to meet professional standards of practice and relevant professional legislation.
• To undertake other Team Management duties as required by the Service Manager.

Communications and Working Relationships

• Other Service Managers - Shared Planning, Communication and Negotiation
• Wider Child Health Community and Acute services
• Children's local authority partners
• A range of voluntary sector partners
• BNSSG CAMH services
• South West CAMHS clinical network
• Clinical and Professional Leads - Collaborative Working and Communication
• Corporate Directorates - Collaborative Working and Communication
• Service Users and Carers - Consultation and Communication
• Line Managed staff - Objective Setting, Management of Performance,

Development and Communication

• CAMHS, Secure and Specialist Management Team - Shared planning, Performance Monitoring and Reporting, Communication
• Staff Side Communication, consultation and involvement