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Job summary

Main area
Soft Facilities Management
Grade
Band 2
Contract
Permanent
Hours
Part time - 20 hours per week (Flexible)
Job ref
342-EFM042-0625
Employer
Avon and Wiltshire Mental Health Partnership NHS Trust
Employer type
NHS
Site
Blackberry Hill Hospital
Town
Bristol
Salary
£24,169 per annum pro rata (pay award pending)
Salary period
Yearly
Closing
14/07/2025 23:59

Employer heading

Avon and Wiltshire Mental Health Partnership NHS Trust logo

Band 2 Health & Social Care Records Filing Clerk - Bristol

Band 2


Job overview

Our Filing Clerk's primary purpose will be to assist  in the development of an effective and efficient Health & Social Care Records service. To undertake accurate filing and maintenance of records, ensuring their timely archiving and maintaining systems to support these aims. We will be developing and progressing with some scanning of the records and this person will play a vital role in making sure data is scanned correctly.  Some basic spread sheet work will be required, but training will be given. 

Come and join us and help to keep our patient data safe and confidential.

 

Main duties of the job

Some of our records can be quite large due to the environment we work in and also the fact that some of our service users will have accessed services for a long time.  This does mean the record is very detailed and we need someone methodical and organised when looking at the filing of papers to the correct record / scanning.

We need someone who is a good team player, willing to help keep the team organised and making sure archives are accessible with good housekeeping and records are traced and tracked to enable immediate retrieval.

This person will also help with destruction of records and will need to have an eye for detail in making sure the correct record is confidentially destroyed.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.  

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

  • To help maintain a filing system enabling records to be retrieved by colleagues appropriately and to also help with the overall organisation of the files when required.
  •  To receive and trace incoming records for the Health and Social Care Records Team (Records and SAR Team = Health and Social Care Records Team) and help with the incoming filing of records in alphabetical order to archive.
  • To locate, retrieve and chase up files for the SAR Team.
  •  To work with the Health Records Team to locate missing or misfiled records / or filing projects as agreed with the Administrator.
  • Ability to learn and operate the Trust computerised record system; ensuring current procedures are carried out for the tracing in of records from other areas around the Trust.
  •  Ability to operate general office equipment (photocopier etc.)
  • Photocopy records as directed.
  • Ability to learn and file reports, correspondence and other documentation as necessary within the relevant record folder.
  •  To comply with policies and procedures as laid down both by the Trust and locally within the Department.
  •  To adhere to health and safety / manual handling procedures with regard to loading/unloading of the records trolley and pushing and pulling of this piece of equipment and also when going up and down ladders.
  •  Ability to handle multiple tasks and deadlines with attention to detail.
  • To assist the Health and Social Care Records Team on a daily basis.
  • To be organised and work as part of the Health and Social Care Records Service ensuring together that service goals are met in a timely manner.
  • Any other duties compatible with the grade and on discussion with the Health & Social Care Records Manager.

Person specification

Essential

Essential criteria
  • A good standard of Education. Minimum 3 GCSE’s or equivalent.
  • Computer Literate
  • Knowledge of filing systems
  • Knowledge of the Data Protection Act 2018 and GDPR
  • Good Organisational Skills
  • Ability to work on own initiative
  • A good team player
  • Methodical
  • Pays attention to detail
  • Patient
  • Flexible
  • Empathy for individuals who have experienced mental health problems and ability to cope with behavior which may be challenging at times.
Desirable criteria
  • Knowledge of Mental Health Records.
  • Minimum of one year’s health record experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Veteran AwarePositive about disabled peopleThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Mindful employer.  Being positive about mental health.Disability confident employerInclusive Top 50 LogoThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Armed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Willmott
Job title
SARs / Health Records Administrator
Email address
[email protected]
Telephone number
0117 3784225
Additional information

Sebastian Lonappan, Health and Social Care Records Assistant, 0117 3784226

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