Job summary
- Main area
- Housekeeping and Catering
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5 hours per week. (working 5 days over 7 per week))
- Job ref
- 342-EFM059-0925
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Fountain Way Hospital
- Town
- Salisbury
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 29/09/2025 23:59
Employer heading
Band 2 General Hotel Services Assistant - Salisbury
Band 2
Job overview
Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of Patients meals.
Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients.
Come and join our friendly and hardworking team of housekeepers and catering assistants working in our Mental Health inpatient facilities at Fountain Way Hospital.
Our hours for morning workers are from 10:00 to 18:00
All shifts are 5 days over 7 days working.
Main duties of the job
GHSA (General Hotel Services Assistants) are expected to help out with all cleaning and catering related activities at ward level, where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
a) Housekeeping
1. General cleaning duties as required, including sanitary areas, bedrooms, communal areas and offices.
2. Regeneration and service of frozen meals and associated tasks, such as washing-up, cleaning kitchens and dining rooms.
b) Catering
1. To provide a Catering Service to support the Ward based Patients meal service and to prepare sandwiches, rolls, salads and snacks for Patients.
2. To ensure the safe storage/handling of all food items including Cook-Freeze meals, ensuring compliance with Trust Policy and current Legislation.
3. To maintain a hygienic and clean condition of the Catering Department including associated areas, equipment and utensils.
c) Portering
1. To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
2. To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation.
3. Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.
4. Post duties including the collection, sorting and delivery of all postal items.
Person specification
Role Requirements
Essential criteria
- Able to demonstrate good written and verbal communication skills.
- Basic Numeracy Skills
- Able to follow a written schedule of work
- Able to work on own initiative and unsupervised
- Able to complete essential training within agreed timescales to include Level 2 Food Hygiene and COSHH awareness
- Basic computer skills
- Able to demonstrate a good understanding of confidentiality
Desirable criteria
- Previous experience of Housekeeping
- Previous experience of use of cleaning equipment
- Previous experience of catering duties
- Food Hygiene Awareness
- NVQ1 in cleaning and support.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tara Higgins
- Job title
- Facilities Operational Manager
- Email address
- [email protected]
- Telephone number
- 07955311983
- Additional information
Monday to Friday 08:00 - 16:00
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