Job summary
- Main area
- Clinical Specialties Services Management
- Grade
- Band 5
- Contract
- Secondment: 9 months
- Hours
- Part time - 30 hours per week
- Job ref
- 272-7123237
- Employer
- Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Doncaster Royal Infirmary
- Town
- Doncaster
- Salary
- £29,970 - £36,483 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading
Office Manager
Band 5
Job overview
An opportunity has arisen to join the Clinical Specialties Services Management Team for a period of 9 months for secondment cover. If you are a dynamic, forward thinking individual with a passion for service delivery and an interest in developing your career in a healthcare setting, this role could be perfect for you.
Working closely with the divisional General Manager and Business Managers, this role is essential to ensure that the CSS management processes are running smoothly and efficiently, patients are safely cared for, and staff are supported and given the correct knowledge and skills to undertake their roles.
The post holder will provide leadership to administrative / clerical staff and manage the administrative functions across the Directorate. This encompasses divisional recruitment, procurement, invoicing and contract monitoring / management and reporting.
Main duties of the job
Provide leadership to the team of divisional secretarial staff.
Oversee the systems and processes operated by the administrative staff and ensure they run smoothly.
Support the implementation and maintenance of IT and other systems and processes for the effective operation of the divisional secretarial team.
Create and maintain effective systems for producing information, statistics and reports.
Coordinate and arrange the recruitment, selection, induction and ongoing training of divisional admin staff and monitor Performance, Appraisal and Personal Development Planning of the divisional secretarial team.
Oversee divisional recruitment and HR changes.
Act as mentor offering professional support for administrative and secretarial staff.
Support the Senior Management Team in the monitoring of financial information, including invoicing and procurement
Support data collation, data submissions and analysis, and to produce activity reports and operational reports for performance monitoring against KPIs.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Interpersonal Skills
Essential criteria
- Effective communication skills
- Adaptable approach to dealing with staff
- Team building skills
- Logical thinker, who is confident to share views
- Enthusiastic approach
- Able to manage change
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Maintain and promote professionalism in the workplace at all times
- Ability to engage and motivate others
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Commitment to Continuing Personal & Professional Development
Desirable criteria
- Experience of managing teams of staff
- Customer care experience or qualification
- Handling difficult situations training
Organisational Skills
Essential criteria
- Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
- Excellent time management skills
- Demonstrable ability to prioritise
- A methodical and organised approach to work
- Ability to work under pressure to meet tight deadlines in a busy environment
- Exercise good judgement; use own initiative
Experience & Qualifications
Essential criteria
- Experience and knowledge of a range of administrative and organisational policies and management information systems
- Experience of data quality management and awareness of ‘Right First Time’
- Experience of managing a multi-disciplinary team
- Experience of working in a pressured busy environment with supervisory responsibilities
- High level of understanding of appropriate data collection and audit requirements for critical care services
- Ability to work to and promote Standard operating procedures / performance targets.
- Demonstrable working knowledge of Microsoft packages including Word and Excel
- Minimum of 3 GCSEs including English and Maths at Level 5/Grade C or above or suitable equivalent qualification
- Educated to Degree Level or have equivalent relevant experience
- NVQ III or suitable equivalent level administrative / supervisory qualification
- Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills
Desirable criteria
- Experience and knowledge of recruitment and e-roster systems
- Experience & in-depth understanding of electronic systems and database programmes and associated information systems
- Completed NHS data systems training programmes
Employer certification / accreditation badges
.png "Race Code")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Simon Lister
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07912487408
- Additional information
Dawn Ibbotson
01302 644850
List jobs with Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors