Job overview

Fixed Term: 12 months | 22.5hrs per week | Hybrid

We are looking for someone to join our centralised administrative team supporting the 0-19 Service. You will help to ensure the smooth running of clerical operations, providing confidential and efficient support to clinical staff and service users.

We're looking for someone who:

• Is educated to GCSE level or with equivalent experience.

• Has some experience in office or administrative work, with IT skills

• Has great customer service skills and is confident communicating with others.

Ready to join us? If you're passionate about supporting children and families through excellent administrative service, we'd love to hear from you. Apply now and become a valued part of our dedicated 0-19 Service team!

Main duties of the job

Reporting to the Team Leader, your responsibilities will include:

• Handle telephone enquiries in a contact centre setting.

• Book appointments and manage rotas using Systm One.

• Provide admin support to clinical staff including scanning, letter generation, and data input.

• Maintain accurate and confidential records, including clinical documentation.

• Communicate with professionals such as GPs, midwives, social workers, and interpreter services.

• Manage stock levels and order stationery.

• Participate in team meetings and personal development activities.

Working for our organisation

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.