Job summary
- Main area
- CWAMH
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (3 days working 09:00-17:00 - days to be agreed)
- Job ref
- 425-25-7340523
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- The Becton Centre for Children & Young People
- Town
- Sheffield
- Salary
- £27,485 - £30,162 per annum pro rata
- Salary period
- Yearly
- Closing
- 06/08/2025 23:59
Employer heading
Medical Secretary
NHS AfC: Band 4
Job overview
Permanent | 22.5 hrs per week (3 full days)
Are you looking for a rewarding administrative role, supporting our frontline healthcare professionals to deliver outstanding care to children and young people?
We are looking for someone to join the Inpatient CAMHS team at the Becton Centre. You'll help support our multidisciplinary team by providing high-quality administrative support, ensuring the smooth running of our specialist mental health services.
What We're Looking For:
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GCSEs (or equivalent) and NVQ Level 3 in Business Administration (or equivalent experience)
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Experience in an administrative or secretarial role
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Excellent organisational skills, including meeting deadlines and prioritising workload
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Experience in minute-taking, transcription, and document distribution
Main duties of the job
Reporting into the Operational Support Manager, your responsibilities will include:
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Provide administrative support to the lodge and the CAMHS Inpatient team
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Be a direct link between patients, families, and clinical teams
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Manage clinical correspondence, reports, and documentation with accuracy, observing confidentiality protocols.
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Support meetings through minute-taking, transcription, and distribution
Join us and make a real difference in the lives of children and young people. Apply now to be part of our dedicated, compassionate team.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Person specification
Qualifications
Essential criteria
- Educated to GCSE standard or equivalent
- NVQ Level 3 in Business Administration or equivalent knowledge acquired through experience.
- Proof of appropriate continuous professional development
Experience
Essential criteria
- Experience in a Secretarial/admin role.
- Experience in taking/transcribing and distribution of meetings.
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of devising and running office based administrative systems and procedures
- Experience of being involved in change management and providing ideas and solutions
Desirable criteria
- Experience of working in an Inpatient Mental Health administrative role.
- Experience of using Hospital Information Systems.
- Experience within a child focussed NHS service.
- Experience of having worked to performance targets
Knowledge
Essential criteria
- Ability to provide a proactive and high quality patient focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal stakeholders.
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to recognise when to escalate problems in a timely and professional manner
- Ability to work under pressure and problem solve accordingly to challenges.
Desirable criteria
- Previous experience of the patient administration systems ie: SystmOne.
Personal Attributes
Essential criteria
- Accuracy and attention to detail.
- Effective team worker.
- Ability to exercise initiative and self-judgement.
- Self-motivated.
- Keen to develop skills and adapt to the needs of the service.
- Adaptable, flexible, reliable and willing to undertake new tasks.
- Provides continuity of high standards of work.
- Friendly, approachable and supportive to all staff.
- Proven track record of working successfully in a team environment.
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helena Atkin
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0114 2262314
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