Job summary
- Main area
- Community CAMHS
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (3 days - Mon-Fri)
- Job ref
- 425-25-7435060
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- The Becton Centre for Children and Young People
- Town
- Sheffield
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading

Support Secretary
NHS AfC: Band 3
Job overview
Permanent | 22.5 hours per week
An exciting opportunity has arisen to join the Community CAMHS Administrative Team within the CWAMH Care Group at Sheffield Children's, supporting our clinical teams in delivering high-quality care to children and young people. You will be working across two sites, Beighton CAMHS and Centenary House CAMHS.
You'll be part of a dedicated team of support secretaries, providing a range of administrative services. Working with clinicians, patients, families, and other professionals, you'll help ensure the smooth running of our services.
We're looking for someone who is:
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Experienced in communicating with multi-disciplinary team members and understands the importance of confidentiality.
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Proficient in IT systems and comfortable working across a mixed-skill team.
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Compassionate and respectful, with a commitment to equality, diversity, and inclusion.
Main duties of the job
Reporting into the Operational Manager, your responsibilities will include:
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Deliver comprehensive clerical and secretarial support, including typing correspondence, reports, and emails using audio and word processing tools.
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Keep accurate patient records and update data using Trust systems, ensuring confidentiality is maintained.
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Manage communications—handling calls, emails, greeting visitors, and taking messages.
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Coordinate appointments, support diary management, and provide reception cover.
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Perform general administrative tasks such as filing, photocopying, mail handling, stock ordering, and reporting repairs.
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Communicate with patients, families, and internal/external staff to support service delivery.
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Participate in regular admin meetings and contribute to team updates and discussions.
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Support colleagues during leave or sickness, ensuring continuity of service.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
*** This role has been assigned the occupation code 4215 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Person specification
Qualifications
Essential criteria
- English Language GCSE Grade C or above
- RSA III Typing / Word Processing or equivalent qualification or experience
Desirable criteria
- Audio typing qualification
Experience
Essential criteria
- Excellent working knowledge of Microsoft Office packages including Word, Excel, Teams and Outlook
- Previous experience in a secretarial/admin role within the NHS
Desirable criteria
- Experience with NHS / Healthcare software systems
- CAMHS experience
Knowledge and Skills
Essential criteria
- Good time management skills with the ability to work to prioritise work according to deadlines
- high standard of accuracy
- Able to work as part of a team and under own initiative
- Experience of working within established office systems
- Understanding confidentiality and uphold Trust policy at all times
- Good interpersonal skills for dealing with relatives/carers colleagues and professionals
- Good organisational skills including arranging appointment and/or meetings
Desirable criteria
- Knowledge of medical terminology
Personal Attributes
Essential criteria
- Adaptable and flexible to cope with change and fluctuating workloads
- Use discretion and judgement on issues that are sensitive and highly confidential
- Work under pressure, meet deadlines and be self motivated
Desirable criteria
- Interest in developing new skills
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jemima Musson
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 07803625417
- Additional information
Jemima's working hours are 8am - 4pm
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