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Fixed Term: 12 months | Full-time

We are excited to invite applications for the role of Outpatient Supervisor to join our dedicated Outpatient administration team.

You will help oversee administrative staff to ensure the efficient and high-quality management of bookings, referrals, and overall clinic operations. This is a fantastic opportunity to apply your knowledge of outpatient administration procedures and contribute to the smooth running of our outpatient services.

We are looking for a confident communicator who can manage and motivate a team to achieve the best outcomes. If you are committed to delivering high-quality services and fostering a supportive working environment, we'd love to hear from you!

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Reporting into the Outpatient Service Coordinator, your responsibilities will include:

• Supervise administrative staff to ensure efficient and responsive service delivery.

• Collaborate with Outpatient Service Coordinator and Division Service Managers to optimise clinic data, slot utilisation, and appointment completion.

• Prioritise and target vacant clinic slots to achieve the Trust 18-week target.

• Oversee interpreter bookings, ensuring compliance with contract terms.

• Adjust clinic templates for medical/clinical leave and reschedule appointments per waiting time targets.

• Support staff development in outpatient booking and clinic management.

Gweithio i'n sefydliad

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts—helping you succeed at work and beyond.