Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 425-25-7276170
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Sheffield Children's NHS Foundation Trust
- Town
- Sheffield
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/07/2025 23:59
Employer heading
Gastroenterology Nursing Support
NHS AfC: Band 3
Job overview
Permanent | Full-time
We are looking for a dedicated and compassionate Administrator to join our dynamic Gastroenterology team. You will help support the delivery of outstanding care for children, young people and their families across outpatient and inpatient settings.
What you'll bring:
You will be an experienced and organised administrator with excellent communication and interpersonal skills. You'll be comfortable dealing with sensitive situations in a calm and caring manner and have the initiative to manage your workload. Essential qualifications and experience include:
-
RSA Stage II typing/word processing or equivalent experience
-
GCSE English Language (Grade C or above) or equivalent
-
Previous administration and secretarial experience
-
IT and data entry skills
Main duties of the job
Reporting into the Office Manager, your responsibilities will include:
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Provide comprehensive administrative support to the Gastroenterology and Nutrition nursing team
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Coordinate daily activities with nurses to ensure smooth service delivery
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Book, update, and amend Medical Day Care appointments
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Liaise sensitively with patients and families, including those who may be distressed
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Maintain accurate and up-to-date patient records
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Manage the administration of homecare prescriptions for gastroenterology patients
Join us and be part of a team committed to providing high-quality, family-centred care.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Person specification
Qualifications and Training
Essential criteria
- RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
- GCSE or equivalent in English language (grade C or above)
Desirable criteria
- RSA Stage III typing/word processing
Experience
Essential criteria
- Previous general office experience
- Previous administration and secretarial experience
- Previous experience of dealing with the General Public
Desirable criteria
- Previous experience in a healthcare setting
Knowledge and Skills
Essential criteria
- Word processing skills
- Good communication skills
- Ability to use spread sheet and data base software
- Ability to work on own initiative and as part of a team
Desirable criteria
- Ability to use Microsoft Word, Access and Excel.
Personal Attributes
Essential criteria
- Pleasant, tactful and understanding manner
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rhona Hubbard
- Job title
- Gastro and Hepatology Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 0114 2717162
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