Job summary
- Main area
- Security Officer
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 6 months (1 x 24 hour Night Enhanced Support Officers posts these this will consist of working 2 x 12-hour nights pro rata. 6.30pm – 7am, with 1x 30 minute break)
- Hours
- Part time - 24 hours per week
- Job ref
- 425-25-7488530
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Becton Centre for Children and Young People
- Town
- Sheffield
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading
Enhanced Support Officer
NHS AfC: Band 3
Job overview
Fixed Term | 6 months
We are seeking a dedicated Night Enhanced Support Officer to join our team at the Becton Centre, Sheffield Children's Hospital.
Join our security team to help maintain a safe, supportive environment for patients, staff, and visitors. You'll work alongside clinical teams to ensure safety across hospital and lodge areas.
You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.
About You:
-
GCSEs (or equivalent) including English and Maths
-
Experience working in a customer-facing environment
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Ability to work within a team and follow direction
Main duties of the job
Reporting into the Hotel Services Manager, your responsibilities will include:
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Ensure a safe environment for patients, staff, and visitors across the Becton Centre, responding promptly to incidents and concerns.
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Respond to incidents of violence or aggression, including safe restraint and removal if necessary
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Support staff and patients with physical and mental health needs on wards
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Monitor and report security issues through CCTV and incident logs
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Support emergency situations and communicate with police and hospital staff
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Perform duties such as litter removal, laundry and food delivery, and waste handling
Working for our organisation
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we're building a workplace where everyone belongs.
#LI-Onsite
Person specification
Qualifications
Essential criteria
- GCSE’s or equivalent including English and Maths (minimum D-F)
Desirable criteria
- Recognised security qualification, SIA licence holder
- CCTV operator licence
- Restrictive intervention/Safe holding qualification
Experience
Essential criteria
- Experience of working within a customer service environment
Desirable criteria
- Previous hospital security experience
Skills
Essential criteria
- Ability to effectively communicate and interact with others (both verbally and written)
- Ability to work as part of a team
- Ability to follow instruction and direction
Desirable criteria
- Knowledge, familiarity with Data Protection Act
Personal Attributes
Essential criteria
- To be clean and tidy, pleasant, honest and courteous
- To have a flexible approach to work
- The ability to work on own initiative
- Team member approach with a helpful attitude
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Elizabeth Hardy
- Job title
- Manager of Hotel Services
- Email address
- [email protected]
- Telephone number
- 0114 3053106
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