Job overview

Permanent | Full-time | Hybrid

We are looking for an Operational Manager to provide business and operational support to the Surgery and Critical Care division at Sheffield Children's Hospital. This is an exciting opportunity to develop your leadership skills in an NHS environment.

Responsibilities include:

• Operational management and service planning

• Performance management and delivery

• Information analysis

• Clinical governance and risk management support

You will work with both clinical and clerical teams, including consultants. If you're enthusiastic, dedicated and eager to take the next step in your NHS career, we’d love to hear from you!

Main duties of the job

You will report to the Service Manager, and your responsibilities will include:

• Support service development, redesign, and business planning

• Draft business plans

• Communicate with the Trust and commissioners

• Collaborate with clinical teams to meet performance targets

• Manage daily operational issues and ensure effective communication

• Provide data on activity, waiting times, and performance

• Work with Information, Finance, and commissioners to support services

• Oversee Divisional meetings and internal communications

• Line manage designated staff

• Support clinical governance and risk management

• Monitor performance and provide quality-related information

Working for our organisation

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.