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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 2/3
Contract
Permanent
Hours
Full time - 37.5 hours per week (1 in 4 weekends and one late night shift every fortnight)
Job ref
190-0597-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Northern General Hospital
Town
Sheffield
Salary
£24,465 - £26,598 pa/pro rata for part time staff
Salary period
Yearly
Closing
17/08/2025 23:59
Interview date
27/08/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Administration Assistant (Pharmacy Homecare)

NHS AfC: Band 2/3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

This is an excellent opportunity to join the Pharmacy Homecare Team based at the Northern General Hospital.

The Pharmacy Homecare Team was formed 9 years ago after a report was issued, ‘Homecare Medicines, Towards a Vision for the Future’, by Mark Hackett.

The post holder will be based within the pharmacy department & develop close working relationships with clinics, patients, homecare service providers & others in the multi-disciplinary team. They will be responsible for prescription management which includes processing & requesting prescriptions from clinics.

Other duties will be to answer calls & emails from clinics, patients & providers. In addition, you will be expected to work closely with finance and procurement teams ensuring timely processing of invoices. This role also includes dispensing slots within the hospital pharmacy.

Experience of homecare is not necessary as enthusiasm for a new challenge & a willingness to learn are key. As part of this role you will be required to provide cross site cover & you will participate in weekend, late duty & bank holiday dispensary rotas.

Please note if you do not already hold the NVQ qualification Level 2 in Pharmacy Services you must be willing to work towards it. You will start on band 2 until you have completed the NVQ qualification. If you already hold this qualification you will start on Band 3.

It is strongly advised you call for an informal chat or email for further details.

Main duties of the job

  • To provide support in the delivery of a quality homecare medicines service
  • To participate in the planning and organisation of the day-to-day workload of the homecare team
  • To communicate with directorate staff, pharmacists and medicines management technicians in order to organise the raising of homecare prescriptions and orders
  • To liaise with homecare companies ensuring continuity of medicines supply and communication for the patients
  • To receive and raise orders using the homecare JAC module to forward to Homecare Companies along with prescriptions, prioritising as appropriate
  • To ensure invoices for homecare supplies and services are correct and processed in a timely manner.
  • To provide support in the delivery of a quality homecare medicines and dispensary supply service.

Please also note this vacancy is banded dependent upon applicants experience relevant to this post. The banding of the successful applicant/s will start at Band 2 unless applicants meet the necessary threshold of skills and experience required to start on Band 3.

Working for our organisation

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualifications

Essential criteria
  • (Band 2 & 3) Maths and English at GCSE grade C/4 or above
  • (Band 3) NVQ2 in Pharmacy Services Skills and BTEC level 2 in Pharmaceutical Science, and, demonstrable equivalent qualification or experience, plus, willingness to undertake NVQ3 in Pharmacy Services.
  • (Band 2 & 3) Microsoft office packages - evidence of short courses or relevant experience
  • (Band 2) Must be willing to work towards a NVQ Level 2 in Pharmacy Services and BTEC Level 2 Certificate in Pharmaceutical Science

Experience

Essential criteria
  • (Band 3) Experience in general office work including invoice clerking and customer service
  • (Band 3) Excellent customer service skills demonstrable from experience working within pharmacy
  • (Band 3) Experience of dispensary duties
Desirable criteria
  • (Band 2) Experience in general office work including invoice clerking and customer service
  • (Band 2 & 3) Knowledge of JAC pharmacy-based computer systems
  • (Band 2 & 3) Experience of working as part of a team

Skills and Knowledge

Essential criteria
  • (Band 2 & 3) Ability to work independently using own initiative
  • (Band 2 & 3) Ability to communicate effectively
  • (Band 2 & 3) Ability to prioritise tasks and time
  • (Band 2 & 3) Ability to work under pressure
  • (Band 2 & 3) Ability to input data speedily and accurately
  • (Band 2 & 3) Ability to analyse and interpret data in various forms
  • (Band 2 & 3) Ability to undertake multiple tasks
  • (Band 2 & 3) Working within narrow margins of error

Further Training

Desirable criteria
  • (Band 2 & 3) Training/ mentoring experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Wright
Job title
Pharmacy Homecare Services Supply Manager
Email address
[email protected]
Telephone number
01142267756
Additional information

Rebecca White

Email: [email protected]

Telephone: 0114 22 67756

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