Job summary
- Main area
- Service Assistant
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 272-7859957
- Employer
- Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Bassetlaw Hospital
- Town
- Worksop
- Salary
- £25,272 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 29/04/2026 23:59
Employer heading
Service Assistant - Portering Team
Band 2
Job overview
An exciting opportunity has arisen to join Bassetlaw Hospital in a varied and rewarding role.
This is a full-time position of 37.5 hours per week, working shifts that provide 24/7 service coverage, including weekends and bank holidays. Enhanced rates are paid for night shifts, weekends, and bank holidays.
About the Role
Service Assistants are responsible for delivering high-quality portering and cleaning services across the hospital, ensuring a safe, clean, and well-maintained environment for patients, staff, and visitors.
This role is primarily based within the Central Team, with duties focused on transporting patients and goods throughout the hospital site. Some Central Team roles require the operation of Trust vehicles, therefore, a valid driving licence, Cat B, is essential.
Main duties of the job
Service Assistants are responsible for carrying out a range of cleaning and portering tasks throughout the hospital, ensuring that the highest standards of cleanliness and hygiene are consistently maintained.
This is a physically demanding role that involves lifting, carrying, and moving items. Applicants should therefore be reasonably physically fit to meet the requirements of the position.
Previous experience in a similar role is desirable but not essential, as full training will be provided.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person specification
Personal Attributes & Skills
Essential criteria
- Can communicate verbally with others clearly & courteously.
- Experience of team work.
- Can demonstrate an understanding of the importance of cleaning.
Desirable criteria
- Knowledge of COSHH.
- Awareness or risk assessment
- Knowledge of customer care skills
- Awareness of Infection Prevention & Control.
Qualifications & Training
Essential criteria
- Numerate and literate.
- Communicates clearly in writing
- Holds a Driving licence minimum cat B
Desirable criteria
- Basic Food Hygiene Certificate
- IT skills – Microsoft.
- Evidence of development, skills, knowledge and abilities.
Knowledge & Experience
Essential criteria
- Evidence of researching Service Assistant role.
Desirable criteria
- Previous experience of professional cleaning, catering, portering services, working with the public, e.g. customer services, retail.
- Experience/knowledge of Decontamination, e.g. Hydrogen Peroxide Vapour/UVA.
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chris Snowdon
- Job title
- Facilities Manager
- Email address
- [email protected]
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