Job overview

Senior Service Manager, Band 8B, Acute and Urgent Care Directorate:

We are thrilled to offer an exciting opportunity to join our fast paced and dynamic team as a Senior Service Manager for the Acute & Urgent Care Directorate.  This role encompasses operational and managerial responsibilities for all services within the Directorate. Additionally, it involves collaborating with other senior leaders across the organisation and with external partners.

In return, we’ll provide an incredibly rewarding role and the opportunity to make a real difference to the communities we serve, whilst working alongside some fantastic staff and teams.

Main duties of the job

As a key member of the senior leadership team, you will be working within the Chief Operating Officers portfolio, you’ll be in a highly visible role, engaging on all aspects of operational performance, as well working closely with your Associate Director and Clinical Director and senior managers across the Trust and the wider care system . Your role will ensure the highest standards of clinical care and performance are achieved, meeting all clinical and non-clinical performance indicators, standards, and objectives in accordance with Directorate Operational plans and Trust Strategy.

A good understanding of adult and older adult inpatient band crisis and urgent mental health service will be important, but more than this you will have a track record in motivating others and getting the best from the,.

For further information, or for an informal chat about this post, please contact:

[email protected]  - Associate Director - Acute & Urgent Care Directorate

Working for our organisation

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. 

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.  For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan.  As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”. 

 The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.