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Job summary

Main area
Patient Catering Manager
Grade
LLW Grade E - Non AfC
Contract
Permanent: LLW - Grade E (Non-AFC)
Hours
Full time - 40 hours per week (5 Days Out Of 7)
Job ref
343-NN-6944659-FM-HM
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
St Helier hospital
Town
Carshalton
Salary
£19.42 per hour
Salary period
Hourly
Closing
06/06/2025 23:59
Interview date
24/05/2025

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Patient Catering Manager

LLW Grade E - Non AfC

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

Patient Catering Manager

EXCITING OPPORTUNITY... JOIN EPSOM AND ST HELIER NHS TRUST AND MAKE A DIFFERENCE.

A great opportunity has arisen for a motivated and passionate individual to join the Patient Catering Department at Epsom and St Helier Hospital, in Sutton.

Managing the delivery of high quality Patient Catering Service across the Trust including all aspects of human and financial resource management will promoting the effective communication between the clinical team and catering department.

***Salary £19.42 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change*** 

Main duties of the job

  • To be responsible for the management and delivery of high quality Patient catering service across the Trust, including all aspects of human and financial resource management.
  • To assist the Deputy Head of Catering in the development of strategic operational plans, and policies whilst ensuring the delivery of a safe, quality, cost effective Patient Catering Service.
  • To project manage various initiatives pertaining to the delivery of the above services.
  • To manage the day to day effective communication between the clinical team and catering department
  • To support the management of the retail catering operations across sites
  • To work with Catering Dietician to ensure nutritional requirements are fulfilled for patient catering Services including seasonal patient menu development and implementation.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

***Salary £19.42 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change*** 

Person specification

Qualifications

Essential criteria
  • Clear evidence of continuous personal, professional and managerial attainment and improvement
  • Formal qualification (or equivalent experience)

Skills

Essential criteria
  • Excellent communication skills
  • Excellent analytical skills
  • Ability to use Microsoft programmes including Word, Excel and PowerPoint
  • Excellent customer care skills.
Desirable criteria
  • Excellent patient/customer care service delivery

Experience

Essential criteria
  • Care provision/management experience
Desirable criteria
  • Strong Financial Acumen
  • NHS Work Experience including Facilities Management Contractors
  • Strong Management skills
  • Patient Catering Experience

Knowledge

Essential criteria
  • Tools and methodology to achieve continuous service improvement.
  • Management of Healthcare Patient Catering knowledge
  • Innovative and creative

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rishi Kaul
Job title
Deputy Head of Catering Services
Email address
[email protected]
Telephone number
07979022125
Additional information

Testine Augustine 

Head of Catering Services 

07391393986

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