Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Medicine
Gradd
Band 3
Contract
Cyfnod Penodol: 12 mis (Fixed term 12 month contract)
Oriau
Llawnamser - 37.5 awr yr wythnos (Full time- 37.5 hours per week (Mon-Fri))
Cyfeirnod y swydd
151-KMU333
Cyflogwr
Frimley Health NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Wexham Park Hospital
Tref
Slough
Cyflog
£26,240 - £27,928 per annum incl HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
11/11/2025 23:59

Teitl cyflogwr

Frimley Health NHS Foundation Trust logo

Elective and Diagnostic Booking Officer

Band 3

Trosolwg o'r swydd

An exciting opportunity has arisen within the Medicine Directorate for an Elective and Diagnostic Booking Officer, based at Wexham Park Hospital.

This position is offered on a fixed-term contract for 12 months.

We are seeking an approachable, motivated, and patient-focused individual who will uphold our Trust values and deliver an excellent standard of service to patients and colleagues.

This is a busy and fast-paced role, requiring exceptional organisational and multitasking skills, alongside the ability to work calmly under pressure. You will play a key role in coordinating elective and diagnostic appointments, ensuring that patient pathways run smoothly and efficiently.

Excellent communication skills, attention to detail, and a commitment to teamwork are essential. The ideal candidate will be proactive, adaptable, and eager to learn, contributing positively to a supportive and dynamic administrative team.

Prif ddyletswyddau'r swydd

The post holder will be responsible for booking appointments across all Trust sites.

They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.

The post holder will assist with meeting Trust targets.

The post holder will be required to offer very high customer service skills for patients and both internal and external staff.

Gweithio i'n sefydliad

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE English and Mathematics (Grade C / 4 or above) or equivalent qualification
Meini prawf dymunol
  • NVQ Level 2 Administration or equivalent practical knowledge

Experience

Meini prawf hanfodol
  • Experience of working in a hospital or busy office environment.
  • Significant experience in difficult patient situations.
  • Some customer care experience
Meini prawf dymunol
  • Call centre experience
  • NHS experience

Skills and Knowledge

Meini prawf hanfodol
  • Good communication skills both verbal and in writing
  • Demonstrate attention to detail and accuracy when completing tasks
  • Ability to work under pressure
  • Ability to work using own initiative
  • Excellent customer service skills and evidence of dealing with telephones and meeting targets
  • Ability to act on own initiative, assessing problems and queries and understanding which can be resolved and which can be passed on
Meini prawf dymunol
  • Good knowledge of NHS targets
  • Knowledge of clinical and surgical procedures

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Preethi Murali
Teitl y swydd
Patient Pathway Co-Ordinator
Cyfeiriad ebost
[email protected]
Rhif ffôn
07833437285
Gwybodaeth i gefnogi eich cais

Please email me to arrange for a discussion about this post or if you have any questions about the team, department or the application process.

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg