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Job overview

Our vision: “Surrey should be a place where carers are recognised, valued and supported, both in their caring role and as an individual. Carers will be respected as partners in care, will have a strong voice that influences improvement, and will be able to access the support they need, when they need it, and in the way that works best for them. This support will be available equally to all carers.”

As Joint Carers Programme Support Officer, you will be working as part of a highly motivated joint health and social care team responsible for the commissioning and development of services and support for carers in Surrey. The postholder will be responsible for providing robust support across a diverse and ambitious programme of work, working closely and collaboratively as part of a joint team. 

Main duties of the job

To ensure smooth delivery against key objectives and priorities, the Programme Support Officer will provide day-to-day administrative support, such as organising meetings (including preparing agendas, collating papers, taking minutes and maintaining clear action logs), collating and disseminating key information, and coordinating business as usual activity across the wider programme and team functions. 

The role will provide project support to a range of workstreams with reach across the system, supporting the development and coordination of project plans and timetables, and maintaining accurate records and information. The Programme Support Officer will work with a broad network of partners and stakeholders, including carers, commissioners and providers, carer support providers, and the voluntary sector.

If you are focused, well-organised and 'can-do' person looking for a challenging role supporting work that will make a real difference to citizens of Surrey, we would welcome your application.

Working for our organisation

Surrey Heartlands is a partnership of organisations working together – with staff, patients, their carers, families, and the public – to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable partnerships (ICP’s) , each working together to deliver a shared vision across Surrey. ICP’s aim to improve how local services are designed and co-ordinated for efficiency and benefit to the patient and service users. Each partnership is based on co-operation with our component partners, and focusing on local population needs, priorities and decision making.  

The 4 ICP’s are known as:

• North West Surrey Alliance
• Guildford and Waverley Alliance
• Surrey Downs Health and Care
• East Surrey Place

We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision.  We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian and Minority Ethnic (BAME) backgrounds.