Job summary
- Main area
- Mental Health and Learning Disabilities
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 130-AC119-0725
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Taith Newydd, Glanrhyd Hospital
- Town
- Bridgend
- Salary
- £24,433 - £26,060 pro rata per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading
Ward Clerk
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen for a part time (30hrs) Ward Clerk within the MH and LD Division - Swansea Bay University Health Board. This will be based in Taith Newydd, Glanrhyd Hospital
The post holder will provide a provision of administrative support for the ward, to work as a member of the team providing an efficient and comprehensive clerical / booking support service thereby, supporting the delivery of high-quality service to patients and staff within the department.
Main duties of the job
The post holder will work as part of the team and as part of the larger team to deliver an efficient, reliable, safe and friendly service.
You will welcome patients on arrival and checking and updating patient details.
Relay any patient medical information to professional staff as well as checking patients information on WPAS system and updating as appropriate.
Maintain medical and nursing records, together with all reports, results and for patients and correspondence from other departments, this can include sourcing and tracking case notes from other departments or wards in the hospital.
Prepare documents required in advance for the Multi Disciplinary Team (MDT) within the unit in a timely manner.
To attend departmental meetings as appropriate to transcribe minuets of meetings as and when required.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Qualifcations and Knowledge
Essential criteria
- Educated to level 3 qualification e.g., NVQ/QCF or RSA 111 (or equivalent)
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational.
- Working knowledge of filing/data systems including record management/destruction of records.
- Understanding of information governance protocol and importance of confidentiality
- Knowledge of organisational policies, procedures and relevant IT packages
- Evidence of commitment to ongoing personal development and willingness to undertake training and development as necessary
Desirable criteria
- Business administration qualification
- ECDL/ typing qualification
Aptitude and Ability
Essential criteria
- Adhere to and can demonstrate SBU Values & Behaviours
- Able to demonstrate situations where effective leadership skills have been used within an admin role to demonstrate tact and diplomacy when working with others
- Ability to work on own initiative, work to deadlines and under pressure to organise multiple tasks
- Able to act within area of competency and make appropriate judgements
- Ability to work within a team to be flexible in relation to service demands and requests of the manager
- Good written and verbal communication skills, ability to problem solve and fact finding.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential criteria
- Demonstrate experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidential matters and sensitive data, and regarding the appropriate maintenance and storage of records.
- Ability to take comprehensive formal minutes and transcriptions and transcribing and minute taking.
- Advanced knowledge of word processing, spreadsheet and presentation packages.
Desirable criteria
- Administering finance systems, e.g., requisitions, budget monitoring
Other
Essential criteria
- Ability to travel within geographical area. Able to work hours flexibly based on service need
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kate Reed
- Job title
- Directorate Manager
- Email address
- [email protected]
- Additional information
Jayne Beer
Business Support Manager
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