Job summary
- Main area
- Breast Care
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (30 hours per week, Monday to Friday)
- Job ref
- 130-ACS019-0225-A
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Breast Care Centre, Singleton Hospital
- Town
- Sketty, Swansea
- Salary
- £23,970 per annum pro rata
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Health Care Support Worker
Band 2
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The Breast Care Centre at Singleton Hospital is looking to recruit an enthusiastic, dedicated and passionate Health care support worker to join the team.
The HCSW role with the in the Breast Care centre is a crucial part of the patient journey, as you shall chaperone and support patients when attending for Mammograms, wound and follow up clinics all whilst working closely with the entire Multidisciplinary team to provide outstanding levels of care.
Main duties of the job
The Healthcare Assistant will work at all times under the delegation of a registered practitioner or assistant practitioner in the delivery of person-centred care.
• Will be responsible for following care plans and recording all personal observations and documenting personal care given in individual’s notes.
• Assist the registered practitioner/assistant practitioner in the assessment, on-going assessment, planning, management and evaluation of care.
• Promotion of independence and wellbeing
• Assist patients/ clients to achieve physical and emotional wellbeing and comfort encouraging independence where appropriate. Promotes health promotion activities relevant to the specialty.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications & Knowledge
Essential criteria
- Minimum of Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health or Has the equivalent knowledge, skills and experience acquired through induction and on the job training and willing to complete QCF qualification within agreed timeframe
- Evidence of maintaining to undertake further learning specific to the role & personal development. Demonstrate an understanding of the scope of the role within a team
- Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales, fundamentals aspects of care and the importance of the promotion of health and wellbeing, the principles of confidentiality and the principles of consent prior to undertaking care and the principles of Safeguarding adults/children to keep patients within their care safe
- Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice
Desirable criteria
- Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health
Experience
Essential criteria
- Experience of working/caring in a health or social care environment
Aptitude and abilities
Essential criteria
- Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
- Able to undertake specific procedures involving physical skills commensurate with practice area Caring, compassionate attitude to patients and clients
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team. Able to organise self and others to achieve delegated task. Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
Desirable criteria
- Adhere to and can demonstrate SBU Values & Behaviours Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team Able to undertake specific procedures involving physical skills commensurate with practice area Caring, compassionate attitude to patients and clients Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team. Able to organise self and others to achieve delegated task. Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Ability to travel within geographical area. Able to work hours flexibly. Able to participate in a rotating shift pattern over 7 days. Satisfactory Enhanced DBS clearance including an Adults and Childrens Barred List check
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Cheryl Gooding
- Job title
- Deputy Head of Nursing -Dirprwy Bennaeth Nyrsio
- Email address
- [email protected]
- Telephone number
- 01792 205666
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