Job summary
- Main area
- 317 Cardiothoracic Clinical and Administrative Management
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2025-25-04-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 25/06/2025 23:59
- Interview date
- 08/07/2025
Employer heading
Administration Manager
Band 5
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Newcastle Cardiothoracic department is inviting applications for a Band 5 Administrative Manager. The role is a permanent position for 37.5 hours per week. The vacancy is based at Freeman Hospital, but covers a city wide service which occasionally requires visits to the RVI and Arthur's Hill community base.
We are looking for an enthusiastic and motivated person who has experience of leadership within an admin team. The successful candidate will need to have a responsible attitude to managing the demanding workload and demonstrate a significant level of initiative.
The role requires a compassionate and inclusive leader who will engage effectively with all specialties in the Cardiothoracic department and can work as part of the Cardiothoracic management team to shape the development of the service.
Communication, planning and organizational skills are key to this role in order to support the management team and ensure the smooth day to day running of the Podiatry service.
- Interview Date: 8 July 2025
-
37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
We require the candidate to be able to use a range of computer software including Microsoft office applications in order to implement the most efficient processes for the department, and be able to collate, analyse and present data as needed to support the service. Having an advanced working knowledge of E record is also desirable.
Communication skills are central to this post, as it will involve collaboration with multiple other clinical services and personnel, as well as dealing with queries from patients and family members. The role will also require working with a range of clinical and non-clinical staff, both within the trust and outside.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: -
o Design, implement and monitor service improvements.
o Staff appointments.
o Training and development.
Contribute as a member of the Clinical Board Management team.
o Communicate with Senior Clinicians.
o Attend MDT meetings.
o Contribute to the Business Planning process.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience.
- RSA 3 or equivalent experience
- English Language GCSE grade 4 or above
Knowledge & Experience
Essential criteria
- Experience with secretarial procedures
- Extensive experience as Medical Secretary some of which as Senior Medical Secretary
Desirable criteria
- Previous management experience including: - o Business o Personnel
- Knowledge of HR policy and procedure.
Skills & Abilities
Essential criteria
- IT Skills to include office software packages
- Good typing skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Hayley Dixon
- Job title
- Operational Service Manager
- Email address
- [email protected]
- Additional information
For further information about this role or the department please do not hesitate to contact us.
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