Job summary
- Main area
- 317 Cardiothoracic Clinical and Administrative Management
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 317-2025-27-02-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £26,530 - £29,114 pro rata
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
- Interview date
- 25/07/2025
Employer heading
MDT Administrator - Patient Navigator
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
An opportunity has arisen in the Cardiothoracic Services Directorate to recruit a highly motivated and enthusiastic MDT Administrator. The Cardiothoracic Services Directorate is a regional and national centre of excellence for cardiac and respiratory care, providing some of the Trust’s flagship services. We are one of the top units in the UK, providing specialist treatment for all types of heart and respiratory related conditions in adults and children across two sites.
Please review the job description and personal specification for full essential criteria. The successful applicant will be expected to use their own initiative, to work well as part of a team and to promote good working relationships with colleagues. In return, you will find that we’re committed to the development and training of all staff and will be supported to develop and broaden your knowledge and skills.
- Interview Date: 25 July 2025
- 22 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
This role is crucial in the tracking and management of all patients requiring treatment and possible surgery. You will be responsible for updating patient’s records, liaising with clinical and non-clinical professional staff for the preparation and administration of the MDT Meetings and co-ordinating key events along the patient’s pathway. We are looking for an individual who can work collaboratively with other services with particular attention to detail and accurate data input.
You must be confident and assertive and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally, in a sensitive and professional manner. The ability to main confidentially and adhere to Trust policies is paramount.
Excellent team working, organisational and communication skills are all essential for this post.
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- Co-ordinates the regional and site specific MDT meetings
- Navigates the patients cancer journey ensuring this takes place in a timely fashion
- Ensure patient data is entered correctly and in a timely manner, producing reports as appropriate
- Effective liaison with departments within the Trust, developing efficient working relationships and promoting the effective use of information services.
- To support the multi-disciplinary Cardiothoracic team to support timely patient care and documentation and recording of patient outcomes.
- Provides secretarial support to the MDT (typing of clinic letters, minute taking etc.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- NVQ level 3 or equivalent experience
- Typing qualification to RSA level 3 (or equivalent) or relevant experience
Knowledge & Experience
Essential criteria
- Secretarial experience
- Knowledge of a range of work procedures and practices
- Knowledge of a full range of administrative systems
- Knowledge of medical terminology
- Previous experience of NHS working procedures
- Information Technology skills (word processing, database skills, spreadsheet)
- Experience of audio typing
Desirable criteria
- Experience of working with Multi-disciplinary teams
- Experience of eRecord
Skills & Abilities
Essential criteria
- Ability to work to tight deadlines
- Effective communication skills
- Excellent organisational skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Susie White
- Job title
- Senior Administration Manager
- Email address
- [email protected]
- Telephone number
- 01919330216
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