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Job summary

Main area
317 Central Staffing Blood Sciences
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
  • Compressed hours
  • Annualised hours
various hours/week
Job ref
317-2025-32-24-DR
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£24,937 - £26,598 pro rata
Salary period
Yearly
Closing
11/08/2025 23:59
Interview date
29/08/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Senior Administration Assistant

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We are looking for an enthusiastic and motivated individual to join our Blood Sciences Department Administration Team.  The successful applicant will provide efficient and comprehensive clerical and administrative support to our multidisciplinary team.  You should enjoy working within a team, have a friendly and professional attitude, good time management skills and attention to detail.

•    Interview date: Friday 29 August 2025


•     Various hours available


•    You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

Applicants should have proven experience of Microsoft Office applications including Excel and Word, and be confident in the use of Outlook; experience of diary management would be an advantage. The successful applicant should be able to work as part of a team and be able to prioritise their own workload.

The work load is extremely varied and includes:-

  • Test result entry
  • Diary and meeting management
  • Minute taking at Department meetings
  • Procurement support
  • Human recourses support to management
  • Post duties
  • Rota production

Working closely with a small administration team, your base will be either  Freeman Hospital or Royal Victoria Infirmary sites, however you will be expected to be flexible and work across both sites within the Trust on occasion.  

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

·         Freeman Hospital

·         Royal Victoria Infirmary (RVI)

·         Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

·         Newcastle Dental Hospital

·         Newcastle Fertility Centre

·         Northern Centre for Cancer Care, North Cumbria

·         Northern Genetics Service

·         Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • Provide a high quality and efficient administration and secretarial support for senior staff within the Department of Blood Sciences.
    Responsibilities
  • Maintain senior staff electronic diaries.
  • Deal with incoming correspondence for consultants.
  • Daily postal duties for department.
  • Type personal and confidential correspondence for senior staff.
  • Arrange both internal and external meetings for senior staff within the department.
  • Take minutes for departmental meetings.
  • Take, and deal with appropriately, incoming telephone calls for senior staff within the department.
  • Maintain filing systems for the department.
  • Stock control of stationery and office equipment placing orders when required.Ordering stock for other sections in the Department. 
  • To receive dictation and/or material and to transcribe such material in a neat and accurate manner. 
  • Undertake clerical and administration duties as required.
  • Train Blood Sciences staff to enable them to cover, when necessary, clerical duties within the department.

 

Person specification

Qualifications & Education

Essential criteria
  • Appropriate NVQ III certificate (e.g. Business Administration, secretarial support etc) or equivalent level qualifications/relevant experience.
  • English language qualification to GCSE level 4 (or above) or equivalent level qualification/relevant experience.
  • IT qualifications e.g. ECDL, Microsoft Office Skills Training.
  • Keyboard speed of 35 words per minute.

Knowledge & Experience

Essential criteria
  • Experience of secretarial or administrative procedures.
  • Audio typing experience
Desirable criteria
  • NHS secretarial or administration experience.
  • Previous work experience in a laboratory environment.
  • Knowledge of medical terminology.
  • Minutes taking experience.

Skills & Abilities

Essential criteria
  • Excellent communication skills.
  • Ability to work without direct supervision
Desirable criteria
  • Ability to manage time effectively.

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Shirley Graham
Job title
Administration Manager
Email address
[email protected]
Telephone number
01912138730
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