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Job summary

Main area
317 Microbiology - Corporate
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Job share
37.5 hours per week
Job ref
317-2025-20-01-DR
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£29,970 - £36,483 per annum / pro rata
Salary period
Yearly
Closing
25/05/2025 23:59
Interview date
09/06/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Department IT Lead

Band 5

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

An exciting opportunity has arisen for a well-motivated, enthusiastic and suitably qualified IT Lead to work within our Microbiology and Virology Department. The successful candidate will support the Department by ensuring appropriate IT systems are available for use. They will work under the direction of the Integrated Laboratory Medicine IT Manager and the Microbiology and Virology Operational Site Managers.

  • Interview date: 9th June 2025
  • 37 hours 30 minutes /week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The main duties include -

  • Maintain laboratory IT systems.
  • Troubleshoot issues as they arise.
  • Oversee the Department aspect of the IT Helpdesk.
  • Oversee the implementation of new IT systems, including first line testing.
  • Ensure the Department complies with regulatory requirements such as Cyber Essentials.
  • Liaise with Department management, Scientific Leads, Clinicians and IT colleagues in the Trust to ensure projects are completed to a high standard.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•    Freeman Hospital
•    Royal Victoria Infirmary (RVI)
•    Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
•    Newcastle Dental Hospital
•    Newcastle Fertility Centre
•    Northern Centre for Cancer Care, North Cumbria
•    Northern Genetics Service
•    Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • To coordinate, manage, maintain and implement information technology (IT) throughout the Directorate of Integrated Laboratory Medicine through a system of named individuals with responsibility for IT. The post-holder will be assigned a base Department, but will be expected to provide cover for other Departments within the Directorate on occasions. 
  • All such work will be performed strictly in accordance with the Trust’s IM&T Policy and Procedures.
  • The post holder will be expected to work closely with the Trust IT Department and the Directorate IT management team on such issues as APEX problem resolution, system development, linking systems between Trusts e.g. NPEX. Pathosys, telepathology, video conferencing, Order Communications and results reporting. 
    The post holder will be expected to fulfil the Departments IT input into these collaborative ventures

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Person specification

Qualifications & Education

Essential criteria
  • BSc in scientific or IT subject or equivalent qualification

Knowledge & Experience

Essential criteria
  • Understands the role of Integrated Laboratory Medicine in the diagnosis and treatment of disease and its place within the Trust and/or wider NHS
  • Experience of solving IT related problems and implementing corrective actions
  • Knowledge and experience of using and trouble-shooting MS software (including MS Word, Excel, Access, Outlook etc) and other spreadsheets and databases
  • Knowledge of and experience of installing and trouble-shooting IT peripherals such as printers, bar code readers etc and the associated software e.g. printer drivers
  • Experience in delivering training and communicating technical information to peers
Desirable criteria
  • Experience in working with Laboratory Information Management Systems
  • Understands the computing needs of a pathology department, and the IT issues involved.
  • Experience of working with lab analyser software and middleware
  • Knowledge of SQL or other database interrogation methods.
  • Knowledge of installing and troubleshooting IT peripherals
  • Knowledge and experience of trouble shooting network problems
  • Experience of working in an NHS pathology laboratory
  • Understanding of Health and Safety legislation and safe working practices within medical Laboratories

Skills & Abilities

Essential criteria
  • Good interpersonal and communication skills
  • Ability to organise and manage projects and meet deadlines
  • Ability to work as part of a multi-disciplinary team
  • Good keyboard and IT related skills
  • Analytical approach and the ability to make appropriate decisions

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Kyle Rodda
Job title
Deputy Integrated Laboratory Medicine IT Manager
Email address
[email protected]
Telephone number
0191 2139519
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