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Job summary

Main area
317 Pharmacy Informatics - FH
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2025-14-032
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£29,970 - £36,483 per annum
Salary period
Yearly
Closing
26/05/2025 23:59
Interview date
19/06/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Information Analyst

Band 5

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

An exciting opportunity has arisen for an Information Analyst to support the business intelligence and reporting function within the Pharmacy department. The role will involve the production of a wide range of analysis for clinical directorates and corporate services within the Trust.

Although, based at Freeman Hospital with the Pharmacy Medicines Management Team, the job involves regular contact with staff from a wide range of hospital and community departments, colleagues from corporate departments, other analysts and IT staff and representatives of relevant organisations outside the Trust. Communication will be either face to face (including attendance at directorate, specialty or departmental meetings), via the telephone, video call or by email.

  • Interview Date Thursday 19 June 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

This post requires you to develop complex queries, manipulate data and validate, design, present and discuss reports. It will be necessary to investigate anomalies and gaps in data and liaise with colleagues to understand if there are any operational issues affecting the accuracy or completeness of information. You will lead on specific data collections and take responsibility for meeting regional and national deadlines.
 
To be successful in this post you must have a flexible approach to work and function well as part of a team. You must have strong problem-solving and communication skills, have proven, advanced spreadsheet skills and have experience of writing SQL queries and using Microsoft Power BI or similar business intelligence software. In addition to excellent data manipulation and transformation skills you must be able to present and communicate your findings to clinical and non-clinical staff via a number of different means. This is a real opportunity to showcase your knowledge and skills and lead the reporting from a rich, complex clinical data set.  
 
Applicants must possess either a degree level qualification in a relevant subject, hold a Post-Graduate Certificate in Health Information Systems or have significant specialist experience within NHS Information Management.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•    Freeman Hospital
•    Royal Victoria Infirmary (RVI)
•    Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
•    Newcastle Dental Hospital
•    Newcastle Fertility Centre
•    Northern Centre for Cancer Care, North Cumbria
•    Northern Genetics Service
•    Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • To support the Pharmacy Department in providing dedicated information support to clinical directorates and corporate services.
  • To work with colleagues to ensure that complete and accurate data is available in a timely fashion.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria
  • Possess degree level qualification in relevant subject or Post- Graduate Certificate in Health Information Systems, or have significant specialist experience within NHS Management Information
Desirable criteria
  • Knowledge of medical terminology

Knowledge & Experience

Essential criteria
  • Using spreadsheets to a high level
  • The use of databases
  • Computer literacy and a strong working knowledge of Microsoft Windows
  • Have previous experience of writing SQL queries
  • Have previous experience of Microsoft Power BI or similar packages
Desirable criteria
  • Have previous experience of data modelling and analysis
  • Have previous experience writing R scripts

Skills & Abilities

Essential criteria
  • Possess strong numerical and statistical skills
  • Have excellent communication skills and be able to work to deadlines
  • Possess decision making skills and have the ability to delegate tasks and motivate staff
Desirable criteria
  • Possess good presentation skills
  • Be able to design and implement practical data collection policies, procedures and processes

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrew Heed
Job title
Lead Pharmacist
Email address
[email protected]
Telephone number
01912231387
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