Job summary
- Main area
- 317 Clinical Research Delivery Centre
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 317-20-26-05-025-A
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Salary
- £32,073 - £39,043 pro rata
- Salary period
- Yearly
- Closing
- 12/04/2026 23:59
- Interview date
- 01/05/2026
Employer heading
Communications Officer
Band 5
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
An exciting opportunity has arisen for a Communications Officer to join Newcastle Hospitals and play a key role in promoting two of our leading research facilities:
- National Institute for Health and Care Research Commercial Research Delivery Centre (NIHR CRDC)
- NIHR Clinical Research Facility (CRF)
We’re looking for a proactive and creative communications professional to support a programme of activity that showcases the impact of our research. The role will help position the CRDC and CRF as the partner of choice for commercial and clinical research across the region and beyond.
You will develop and deliver high quality communications plans that highlight how research at Newcastle Hospitals is making a difference. This includes managing projects, producing engaging content, and supporting campaigns.
Reporting to the communications manager for clinical research, you’ll join a supportive team dedicated to raising the profile of our research work and sharing stories that matter.
- Interview Date: Friday 1st May 2026
- 30 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
You will play a vital role in demonstrating the real life impact of our work and strengthening our ambition to become the go to partner for research.
With a natural flair for crafting clear, engaging content, you’ll help tell the story of our research to both internal and external audiences.
We’re looking for someone creative and confident who can help raise the profile of our centre and facility.
If you’re passionate about communications, we’d love to hear from you.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- Plan and implement communication projects to support the Trust’s strategic objectives
- Writing and editing publication of content for media articles including online outputs and social media
- Daily monitoring and management of the Trust website and intranet along with social media sites
- Ensuring corporate material on all Trust related websites is up to date
- Monitoring press coverage involving the Trust
- Responding to internal and external enquires and requests as required
- Contribute to the Trust’s digital strategy and online resources and projects
- Contribute to the development and delivery of social media strategies and platforms as appropriate
- Taking photographs to enhance articles as necessary
- Compiling a monthly report of social media activity, including Google Analytics
- Establish and maintain effective communication with other departments and key external colleagues e.g. NHS Improvement, neighbouring Trusts
- Protecting and promoting the reputation of the Trust and helping to maintain public confidence in the organisation
- Planning and implementing communication and marketing projects in line with the Trust’s corporate communication strategy and strategic objectives
- Writing, editing, and proof reading a range of material for internal and external publications, including social media
- Supporting the promotion of the Commercial Research Delivery Centre and its services through proactive engagement of the relevant media channels, including writing media releases, and briefing journalists
- Contributing to corporate communication, engagement, and marketing initiatives to enable the Commercial Research Delivery Centre to deliver on its strategic objectives, supported by appropriate photography and videography
- Contributing to tactical communication plans to support programmes and services, working closely with internal audiences as well as external partners
- Updating and creating content for the Trust’s website, intranet, and social media channels
- Preparation of information leaflets/posters and other publications
- Organising the print and distribution of key publications and documents as required, including liaison with printers, photographers, and other external suppliers
- Supporting events management e.g. GP Education, promotional events
Person specification
Qualifications & Education
Essential criteria
- Knowledge of communications, public relations, journalism and/or marketing communications techniques, approaches, and procedures: acquired through training to relevant degree level or equivalent
Knowledge & Experience
Essential criteria
- Previous experience in media/communications at a corporate level
- Previous media management experience
- Previous experience of maintenance of website publishing and content along with social media activities
Desirable criteria
- Previous experience of media management
- Previous Experience of clinical research
- Understanding of the NHS environment
Skills & Abilities
Essential criteria
- Excellent IT skills and effective use of MS Office and other software packages
- Excellent communication and organisational skills
- Able to prioritise own workload appropriately and organise duties to be carried out
- Able to work without direct supervision
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sophie World
- Job title
- Communication Manager
- Email address
- [email protected]
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