Job summary
- Main area
- 317 Neurosurgery Specialty - RVI
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 317-2026-10-014-A
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 19/04/2026 23:59
- Interview date
- 12/05/2026
Employer heading
Clinical Administrator
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
The Directorate of Neurosciences in Newcastle has an international reputation as a provider of Neurosciences services. We provide a comprehensive service for a population of around 3 million throughout the North East and Cumbria.
You will provide a comprehensive and efficient secretarial and administrational service within Neurosciences. You should be able to integrate well with the existing team, be flexible in supporting the functions of the unit and have a genuine desire to contribute to providing a quality service for patients.
We are looking for a reliable and hardworking Clinical Administrator to join our Neurosurgery team to provide direct secretarial support to a Neurosurgery Consultant, working together to provide an efficient and quality service to a complex patient group. You will work alongside Senior Medical Secretaries and other Clinical Administrators carrying out duties which will include data entry, communication, clinical and non-clinical typing, proof reading, use of the hospital patient administration system, and co-ordination of patient’s records/test results, co-ordination of outpatient clinics amongst other general office duties.
- Interview Date 12 May 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will work alongside Senior Medical Secretaries, Medical Secretaries and other Clinical Administrators, carrying out duties which will include, but are not limited to; data entry, making and receiving telephone calls, clinical and non-clinical typing, use of the hospital patient administration system, co-ordination of patient’s records/test results, co-ordination of outpatient clinics, diary management.
The successful candidate will provide direct support to a team of Consultants and Specialist Nurses, ensuring effective diary management and ensuring clinical documentation is completed in a timely manner. Processing of referrals and direct patient enquiries is also a requirement of the role, communicating with Carers and multi-disciplinary teams as per clinical requirement. Management of patient tracking lists and accurate recording of RTT pathways will be required, amongst other necessary task such as attending MDT meetings and recording outcomes when asked.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
- Communicates with patients regarding appointments and admissions at the request of the medical team
- Provide cover for Team Leader within your administration team as required
- Cover Clinical Administrator posts Trust wide as required
Person specification
Qualifications & Education
Essential criteria
- • Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
- • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
- • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
Knowledge & Experience
Essential criteria
- • Experience of secretarial/administrative procedures
Desirable criteria
- • NHS Administration/Secretarial experience
- • Working Knowledge of NHS Systems e.g. eRecord, System One
- • Knowledge of medical terminology
Skills & Abilities
Essential criteria
- • IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- • Advanced keyboard skills including a high standard of word processing skills
- • Excellent communication skills
- • Ability to work without direct supervision
- • Ability to manage time effectively and work on own initiative
- • Ability to accurately input, collate and present information
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Kirstie Gilland
- Job title
- Neurosurgery Administration Manager
- Email address
- [email protected]
- Telephone number
- 01912826227
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