Job vacancy: Safeguarding Administrator, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 02 Royal Victoria Infirmary

Job summary

Main area: 317 Safeguarding Team - Corporate
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 317-2025-07-006-A

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Victoria Infirmary
Town: 317 02 Royal Victoria Infirmary
Salary: £24,625 - £25,674 per annum
Salary period: Yearly
Closing: 09/07/2025 23:59
Interview date: 28/07/2025

Safeguarding Administrator

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

To provide a high quality, professional and comprehensive administrative support to the Safeguarding Adults, Children, Maternity, MCA and Learning Disability Teams thereby assisting in the provision of a quality service to all staff including data input, dealing with telephone calls and emails, collating research information for meetings, adding and updating eRecord RAPA alerts, management of electronic diaries and meetings, formal and informal minute taking.
Contribute to a comprehensive efficient and effective administration and clerical service to the Safeguarding Teams, MCA, Maternity and Learning Disability Teams.
Provide cover and assistance in the department for other administrators as required.
Deal with telephone enquiries directly or ensure the efficient transfer to ensure prompt & efficient action.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria

Good standard of English at GCSE 4 or equivalent level
RSA 3 or equivalent qualification / experience in office software packages

Desirable criteria

ECDL or MOST computer qualification

Knowledge & Experience

Essential criteria

Significant office administration experience

Desirable criteria

Understanding of systems e.g. eRecord, SystmOne, Summary Care Record
Awareness of policies and procedures of the Trust
Experience of working with databases/spreadsheets

Skills & Abilities

Essential criteria

Advanced IT skills to include office software packages
Excellent keyboard skills and text processing ability
Excellent communication skills both written, verbal and telephone skills
Understanding of confidentiality issues
High accuracy levels in own work
Able to take and transcribe minutes of meetings
Ability to work to deadlines

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.