Job vacancy: Charity Fundraising and Events Administrator, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Trustwide

Job summary

Main area: 317 Newcastle Hospitals Charity
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (Some evening or weekend work due to events e.g. Great North Run)
Job ref: 317-2025-29-07-DR

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Trustwide
Town: 317 Trustwide
Salary: £27,485 - £30,162 per annum
Salary period: Yearly
Closing: 29/07/2025 23:59
Interview date: 12/08/2025

Charity Fundraising and Events Administrator

Band 4

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

Work as part of the Charity team, play a key role in delivering the ambitious Charity strategy, set an example of excellent supporter care (both internal and external) and ensure customer queries/complaints and any problems which arise are dealt with in a timely, pleasant and professional manner.
Promote and encourage support for the NHS internally, in the local community and the local business community, providing energy and enthusiasm to inspire others.
Facilitating fundraising activities by providing support/advice to members of staff/general public ensuring procedures are observed.
Ensuring local authority regulations and by-laws are observed in relation to any fundraising undertaken on behalf of the NHS.
Working closely with NHS staff to raise the profile of the Charity with a view to maximising fundraising/income opportunities and ensure procedures are observed.
Handling public enquiries and fundraising requests to support and guide fundraisers in line with protocols/procedures adopted by the Charity.
Assisting with the day to day activities of charitable funds including the attendance at meetings, where required and representing the Charity at networking meetings to raise the profile of the Charity.
Provision of reports/presentations and supplementary information to the NHS Charity Trustees and key stakeholders.
Assist in the planning, management, organisation and implementation of fundraising events. Including management of Great North Run.
Support and deliver an annual programme of fundraising for Newcastle Hospitals Charity, including but not limited to corporate partnerships; community fundraising; events; trusts; legacy giving and individual giving.
Identify and develop opportunities for fundraising growth and income generation.
Working closely with the Charity Finance team in providing data/information linked to events agreed by the Charity.
Working closely with the Charitable Communications team in helping to publicise and promote charitable giving.
Management/promotion of collecting tins/buckets and associated fundraising aids.
Assisting in the production of acknowledgement letters to donors/fundraisers and maintaining accurate records related therewith.
Suggest and assist in the development of promotional materials.
Undertake other administrative, clerical and secretarial duties as required including responding to enquiries, processing paperwork associated with fundraising enquiries, photocopying/scanning and filing
Recruit, supervise and support the volunteers, ensuring that their activities comply with best fundraising practice and legal frameworks.
Develop and train key volunteers capable of taking a more active role in assisting in event management or other fundraising or administrative activities.
Work as part of a small directorate with a Trust-wide and public facing role, successfully deliver on a significant volume of work to a consistently high standard within frequently tight deadlines.
Support marketing and promotional activities

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria

NVQ Level 4 Business Administration or equivalent qualification and/or equivalent experience

Desirable criteria

Hold a valid driving licence
IoF Certificate

Knowledge & Experience

Essential criteria

Knowledge of charities and fundraising procedures (in accordance with Institute of Fundraising and Charity Commission procedures/guidelines)

Desirable criteria

Experience of Online/Payroll Giving and Gift Aid regulations and current fundraising techniques
Previous experience of working with charitable organisations or within a busy office environment
Experienced in use of CRM systems
Knowledge of NHS charities
Report writing for publication
Experience of managing events.
Experience of carrying out research to highlight development opportunities for a charity or business

Skills & Abilities

Essential criteria

Excellent communication and organisational skills including record keeping.
Diplomacy, negotiating skills/abilities, well developed social skills.
Well-developed IT skills/proficient in the use of the use of Microsoft Office and Outlook
Presentation Skills
Able to work without direct supervision
Able to work some unsociable hours as and when the role requires
Excellent prioritisation skills in relation to your own workload

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.