Job vacancy: Information & Data Support Officer – Critical Care, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Trustwide

Job summary

Main area: 317 Peri-OP Data Team
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 317-2025-43-06-DR-VA1

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Trustwide
Town: 317 Trustwide
Salary: £24,937 - £26,598 pro rata
Salary period: Yearly
Closing: 02/11/2025 23:59
Interview date: 18/11/2025

Information & Data Support Officer – Critical Care

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

To collect, collate and organise the input of data and produce standard, ad hoc analytical and annual reports relating to Perioperative directorate activity
To maintain quality & validation of data used
The role includes the support of the Medicus system, ICNARC CMP, CCMDS, CQUIN programmes, QIP programmes, Capacity & resource data, National dashboards, managing the flow of data relating to Adult Critical Care within the Trust and to external agencies
The post holder will support other projects and contribute to work streams relating to governance, quality and safety as delegated

Person specification

Qualifications & Education

Essential criteria

• NVQ Level 3 or equivalent experience

Desirable criteria

• European Computer Driving Licence (ECDL)
• Microsoft Office Specialist certification

Knowledge & Experience

Essential criteria

• Proficiency in Microsoft Office Applications and good knowledge of using MS Excel
• Sound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation

Desirable criteria

• Knowledge of medical terminology
• Previous working experience of using relational databases

Skills & Abilities

Essential criteria

• Ability to deal with large volume of numerical information with a range of practical analytical numerical and statistical skills
• Good communication skills and the ability to work to deadlines

Desirable criteria

• Report writing skills

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.