Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 218-APST-B7-7367712
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 07/08/2025 23:59
- Interview date
- 22/08/2025
Employer heading

Pharmacy Stores and Dispensary Operational Manager
NHS AfC: Band 7
Job overview
This is an exciting opportunity for an experienced Pharmacy Technician to take on a varied and fast-paced operational role. The candidate will require skills in problem-solving and decision-making, along with excellent time and personnel management skills in order to ensure our dispensary and stores areas provide a quality service for our patients.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
To provide operational leadership and line management to the Lead Technician(s) Operational Services, Dispensary Co-ordinator and Medicines Management and Ward Stock Supply Co-ordinator.
To work with the wider operations team to develop and sustain processes that align to our obligations and standards (local and national), around safe and effective Pharmacy Medicines Management, within the department and our supply chain.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Ensure day to day technical responsibilities within the pharmacy stores and dispensary are planned, delegated appropriately and conducted.
- Ensure operational plans for the dispensary and stores e.g. rotas are arranged in advance by the Lead Operational Technicians and Dispensary Co-ordinator. To have oversight of potential problems, ensuring they are resolved by relevant teams appropriately and in a timely manner.
- Liaise with the Ward Services Operational Manager, ensuring all aspects of the pharmacy technical service are operating safely, monitoring capacity and responding to service needs appropriately.
- Responsible for assuring all technical staff working within the dispensary and stores areas undertake and complete training to the required standard. Undertake regular reviews with the Lead Operational Technicians to obtain performance and compliance reports, initiating action plans where necessary. This includes mandatory training compliance across the team.
- Review current processes and work with the operations team to identify process inefficiencies (waste) and redesign services to align.
- Work towards the enablement of a Technician-led dispensary, covering all aspects of what is considered top of licence for pharmacy technicians.
- In partnership with the pharmacy Education and Training Team undertake regular reviews of training packs, ensuring competencies are appropriate and in line with service demand, current legislation and national guidance.
- To work closely with the Ward Services Operational Manager, utilising gap analysis methods and exploring potential improvements to across service delivery.
- Work closely with the Procurement manager to ensure the integrity and supply chain for all medication entering and leaving the Trust aligns to required standards as a hospital and wholesaler.
- Work closely with the Ward Services Operational Manager ensuring appropriate pharmacy management and intervention of the ward Medicines Returns Units. Ensure staff attending the Units undertake and complete relevant training.
For further details of the role please see the attached job description.
Person specification
Qualifications
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Experience
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Knowledge
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Skills
Essential criteria
- See supporting documents
Desirable criteria
- See supporting documents
Commitment to Trust Values and Behaviours
Essential criteria
- See supporting documents
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Stranks
- Job title
- AD of Pharmacy Operations and Technical Lead
- Email address
- [email protected]
- Telephone number
- 02476 966758
- Additional information
If unavailable please contact Matthew Prior Deputy Director of Pharmacy on 02476 966776
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