Job summary
- Main area
- Housekeeper - Nicholas Ward
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 203-EM681
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Warwick Hospital
- Town
- Warwick
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading
Housekeeper - Nicholas Ward
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
Nicholas ward is a 27 bedded frailty unit.
This is an exciting opportunity for a motivated, caring and proactive Housekeeper to work within our team, focusing on providing the highest standard of care for our patients and their families.
Excellent organisational skills and good computer ability are essential in this role. You will work as part of a team providing care Monday – Friday.
Main duties of the job
To support nursing staff in the delivery and co-ordination of a busy medical environment and its requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patients and relatives.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Key Responsibilities
Answering telephone queries in a polite and efficient manner.
Delivering messages to appropriate staff and department.
Maintaining all relevant information boards that the ward may have.
When directed, arrange equipment or any other relevant support under the direction of the nursing team.
To show own duties to new administration staff within the department.
Communication
Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.
Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.
Maintaining Ward Stocks
Ordering stationery and non-stock items when required.
Monitoring computer and printing equipment and reporting any issues to supervisor.
Ordering additional stock as and when requested.
Miscellaneous
Obtaining items from Pharmacy/Stores.
Ensuring the ward office is kept generally tidy.
Person specification
Qualifications
Essential criteria
- Literacy and Numeracy Skills
- 4 GCSEs or equivalent
Desirable criteria
- IT Skills
- Customer Care Course
- Basic Food Hygiene
Experience
Essential criteria
- Experience in dealing with the general public
Desirable criteria
- Clerical Experience
- Previous experience of stock ordering
- An understanding of the NHS
Skills
Essential criteria
- Awareness of patient confidentiality
- Able to manager time effectively
- Good communication and written skills
- Awareness of housekeeping in a health care setting
- Good organisational skills
Personal Qualities
Essential criteria
- Able to work as an effective team member
- Able to express self clearly and confidently – verbal and written
- Able to adapt to changing circumstances
- Able to achieve personal objectives
- Ability to work independently and prioritise workload
Other
Essential criteria
- Good attendance record
- Able to change duties at short notice
Desirable criteria
- Flexible – can work shifts and weekends
- Aware of current NHS issues and priorities
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Rideout
- Job title
- Ward manager
- Email address
- [email protected]
- Telephone number
- 01926495321
- Additional information
Ariana Martins Craven
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