Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 27.5 hours per week (Monday to Friday 9:00 - 14:45 5.25 hours per day (includes unpaid half hour break))
- Job ref
- 354-LD-20282
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Cavendish House
- Town
- Hastings
- Salary
- £24,625 - £25,674 pa
- Salary period
- Yearly
- Closing
- 15/06/2025 23:59
Employer heading

Team Secretary
NHS AfC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Team Secretary - Band 3 – NHS Sussex Partnership Trust – Learning Disability Community Team – 37.5 hours/ week (9 AM - 5 PM Monday - Friday)
An opportunity has arisen for an adaptable individual to join our service as a Team Secretary within the Community Learning Disability Team based in Hastings.
As a successful candidate you will have to provide efficient and pro-active secretarial/admin support to the clinical team.
Main duties of the job
You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as to demonstrate the ability to work as a team member.
The post holder is responsible for carrying out general administrative duties; work within set routines and processes, policies and procedures to provide a comprehensive high quality service to the service, and able to deal efficiently and courteously with patients and staff enquiries. Relevant experience working within an administration team is essential.
Essential skills required for the post include – the ability to prioritise tasks, effective time management skills; excellent IT and secretarial skills; good communication, interpersonal and organizational skills.
Working for our organisation
Sussex Partnership Trust has an extensive training and development program and you will be supported to use this to develop your potential.
Detailed job description and main responsibilities
Job Summary: The team secretary is a vital role within our team, responsible for providing comprehensive administrative support to ensure the efficient operation of our service. The post holder will work within established routines and processes, policies, and procedures to deliver high-quality service to the unit, handling patient and staff inquiries efficiently and courteously.
Key Responsibilities:
- General Administrative Duties: Perform a variety of administrative tasks, including managing schedules, preparing reports, and maintaining accurate records.
- Communication: Exhibit excellent communication and interpersonal skills to interact effectively with patients, staff, and external stakeholders.
- Prioritisation and Adaptability: Prioritise tasks and adapt to constant demands on the workload, ensuring timely completion of duties.
- Team Collaboration: Demonstrate the ability to work collaboratively as a team member, supporting colleagues and contributing to a positive work environment.
- Patient and Staff Enquiries: Address patient and staff inquiries efficiently and courteously, providing accurate information and assistance.
- Compliance: Ensure all administrative processes comply with healthcare regulations and standards.
Qualifications and Experience:
- Relevant experience working within an administration team is essential.
- Strong organisational skills and attention to detail.
- Proficiency in using office software and tools.
- Ability to manage multiple tasks and meet deadlines.
- Excellent problem-solving skills and the ability to work independently.
Personal Attributes:
- Professional and approachable.
- High level of integrity and confidentiality.
- Strong commitment to providing high-quality service.
Person specification
Qualifications
Essential criteria
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Desirable criteria
- NVQ 3 or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Rhian Tucker
- Job title
- Clinical Team Lead
- Email address
- [email protected]
- Telephone number
- 0300 304 0314
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