Job summary
- Main area
- Healthcare Support Worker
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (shift work to cover 24/7)
- Job ref
- 423-7292908
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale and Castleberg Hospitals
- Town
- Keighley / Settle
- Salary
- £24,465 pro rata per annum
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading
Health Care Support Worker AAU (Band 2)
NHS AfC: Band 2
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Please read the attached AI statement prior to submitting any application
Job overview
Do you want to make a difference to people’s lives?
We are looking for individuals with or without experience of working in healthcare, to join the NHS family helping people from your local community. Healthcare Support Worker (HCSW) opportunities are available at Airedale Hospital in medical and surgical areas. We also have positions at Castleberg Hospital, Settle.
No experience? No problem. We will teach you everything you need to know.
To us, it is more important that you are a caring and kind person with a genuine desire to help and support patients and their families day and night. Working as a Healthcare Support Worker in a hospital means you will need to be flexible and able to work various shifts over a 24 hour period.
If this sounds like you, then you already have the skills that make a great Health Care Support Worker.
Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your NHS career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
The Healthcare Support Worker role can also lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.
Main duties of the job
Main duties of the job
As a Health Care Support Worker, you will be a hugely valuable support to our Nursing and Midwifery teams providing care to our patients. Every day will be different, and you will work alongside the rest of the team carrying out a wide range of tasks and assisting with care to support the needs of the patients and their families.
Examples of what you may do as part of your role
- Washing and dressing patients who need help
- Serving meals and assisting patients to eat
- Helping patients to move around
- Making beds
- Talking to patients and their families
- Monitoring patient conditions
Example shift patterns (worked over a 6 week rota period)
Days, nights, weekends & bank holidays. 7.5 hour & 11.5 hour shifts.
Early 07.30 to 16.00
Late 12.00 to 20.00
Long Day 07.30 to 20.00
Night 19.30 to 08.00.
Working for our organisation
Airedale NHS Foundation Trust is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.
What we Offer
Range of opportunities for flexible working
- Strong team ethos
- NHS salary structure & generous pension
- 27 days holiday plus days off for bank holidays worked
- Enhanced pay when you work unsocial hours
- Maternity, paternity and adoption leave
- Childcare vouchers
- Wide range of LGBTI+ initiatives
- Health service discounts and online benefits
- Health and wellbeing support
- Discounts on public transport
- Disability Confident Reasonable adjustments
- Nightingales on site nursery
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Detailed job description and main responsibilities
Skills and personal attributes needed
- Caring and kind
- Cheerful and friendly
- Keen to support patients with their personal needs including using the toilet
- Able to follow direct instructions
- Happy to work in a team but also able to use own initiative
- Have good listening and communication skills
- Be well organised
Support
We offer an initial two-week induction and training programme for HCSW’s. This includes learning about the Hospital and all the core skills you will need such as preventing infection and how to provide direct care. You will have some learning with registered nurses and other days specifically for HCSW. For anyone new to care, we then offer two weeks support working alongside an experienced HCSW in clinical practice, learning the role before being included in the staffing numbers. We will support you to achieve a Care Certificate during your first few months if you do not already have one. The care certificate takes you through 15 different standards such as patient confidentiality and nutrition and hydration. Anyone who wishes to progress may be supported to achieve a Health and Social Care qualification, in partnership with Keighley College on our apprenticeship programme.
There are further development opportunities if you are interested, with career pathways to become a Nursing Associate and Registered Nurse.
Person specification
Experience & Achievements
Essential criteria
- No previous experience required
Desirable criteria
- Experience of working in a formal care setting or as an informal carer
- Previous experience of dealing with the public
Disposition, Qualities and Values
Essential criteria
- Be caring with a desire to help others
- Cheerful and friendly
- Keen to support patients with their personal needs including washing and assisting patients to use the toilet
- High levels of commitment and self-motivation
- An ability to engage with a wide range of individuals
Desirable criteria
- Commitment to personal development
Knowledge Skills and Abilities
Essential criteria
- Understanding of what ‘confidentiality’ is and how you put into practice
- Good listening, written and verbal communication skills
- Be well organised happy to work in a team but also able to use own initiative
- Able to follow direct instructions
- Understanding of equality and diversity and how you put it into practice
Desirable criteria
- Demonstrate literacy in IT
Qualifications & Professional Training
Essential criteria
- Possess or be willing to work towards the care certificate
- Be able to demonstrate basic literacy and numeracy skills required for the post
Desirable criteria
- Level 2 diploma in Health and Social Care
- Functional skills level 1 numeracy
- Functional skills level 1 literacy
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lydia Brookes
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01535294581
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