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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
423-8343615
Employer
Airedale NHS Foundation Trust
Employer type
NHS
Site
Airedale General Hospital / Gateway House
Town
Keighley / Sklpton
Salary
£25,272 per annum
Salary period
Yearly
Closing
01/11/2026 23:59
Airedale NHS Foundation Trust logo

Apprentice Administrator (Band 2)

NHS AfC: Band 2

Be part of our future landscape

At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.  

We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.

These are exciting times for Airedale.  We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2033.  By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.

Please read the  attached AI statement prior to submitting any application 

 

Job overview

Looking for a career in the NHS?  Interested in Administration?

We are looking to recruit an Apprentice Administrator to join the Recruitment & Learning Team.

You will provide general administrative support for the Learning team including diary management, room bookings, ordering supplies, preparing joining instructions, inputting class registers.  You will often being the first point of contact for access to the team providing excellent customer service.

Whilst undertaking the role you will work towards the level 3 Business Administrator apprenticeship.  The apprenticeship is designed for people entering a business administration role.  It will support you to develop the knowledge, skills and behaviours you need to complete a wide variety of business administration related tasks to support the smooth running of a business or department.

 

Main duties of the job

  • To maintain an effective administration  service, including: dealing with training bookings and queries via phone/email or face to face.
  • Maintain digital filing systems relating to the delivery of support programmes and individual training records
  • Assist in the maintenance of electronic resources, website with regards to course / publicity materials.
  • Organise and take responsibility for maintaining adequate levels of stationery that are used on a daily basis within the department.
  • Maintain the ESR training records by updating individuals training records and ensuring competency profiles are kept up to date for all staff
  • Support in the data entry of Personal Development Reviews.
  • Communicate information about training courses and learning and improvement offer across the Trust and to external organisations as required via e-mail, formal letter, telephone and in person.
  • Request, collect and collate data in support of learning and improvement activities and required reporting arrangements.
  • Maintain a strong customer focus acting as the first point of contact for many enquiries, providing timely and accurate information and advice regarding learning and improvement offer, for example application processes, etc.
  • Provide administrative support to the OLI team including arranging meetings, typing, raising invoices and other basic administrative duties as required.
  • Maintain confidentiality in all aspects of work.

Working for our organisation

We are delighted to offer a wide range of benefits to employees including:

  • Cycle to Work
  • Travel Scheme
  • Childcare Vouchers with Salary Sacrifice
  • Onsite Nursery
  • Buying and Selling Annual Leave
  • Car Leasing
  • Employee Assistance Programme
  • Employee Health and Wellbeing
  • Extensive Reward Scheme
  • Counselling Service
  • Financial packages including Vivup and Wagestream
  • Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

  • Committed to Quality of Care
  • Compassion
  • Working together for patients
  • Improving Lives
  • Everyone Counts
  • Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more. 

Detailed job description and main responsibilities

For further information and full details of the role please see the attached job description and person specification.

Applicants must meet the Government’s apprenticeship funding eligibility requirements, including the relevant UK residency criteria; applicants who have lived in the UK for less than three years may still be eligible depending on their individual circumstances.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.  

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you.  If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation. 

Person specification

Qualifications

Essential criteria
  • Ability to meet the standards of the level 3 Business Administrator Apprenticeship

Knowledge

Essential criteria
  • Microsoft Office including Excel, Word and Internet Explorer
Desirable criteria
  • • Knowledge of NHS Electronic Staff Record (ESR) or an equivalent Oracle Based System

Skills

Essential criteria
  • IT Skills including e-mail, internet, word processing, databases, spreadsheets
  • Able to exercise initiative and the ability to deal with queries competently.
  • Able to assimilate and communicate information to a range of people, both written & verbal
  • Able to demonstrate good organisational/time management skills - able to prioritise workload to meet deadlines and remain calm under pressure

Experience

Desirable criteria
  • Administrative experience
NHS Pastoral Care Quality AwardDisability Confident - two yearsNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleInvestors in PeopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Kelly Baxter
Job title
Recruitment & Learning Service Manager
Email address
[email protected]
Telephone number
01535 294374

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