Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- 8 months (8 Month fixed term contract)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 423-7322490
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale NHS Trust
- Town
- Steeton
- Salary
- £24,937 - £26,598 Per annum pro rata
- Salary period
- Yearly
- Closing
- 04/08/2025 23:59
Employer heading

Health and Wellbeing Administrator (Band 3)
NHS AfC: Band 3
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Please read the attached AI statement prior to submitting any application
Job overview
The health and wellbeing Administrator for social care MSK physiotherapy contract is a key member for the pilot for this Services, providing essential administrative support to ensure the smooth running of this project. Based primarily at Airedale general Hospital but with the option to work from home as the service allows. The post-holder will work to support Social Care managers and staff to access Airedale Health and wellbeing MSK physiotherapy service, planning clinics and ensuring the health and wellbeing Specialist physiotherapist has the information to triage and signpost appropriately. They will support with data collection and produce information for auditing purposes.
The role may encompass some reception duties including patient check-ins and handling inquiries, managing appointment systems, coordinating correspondence. The post-holder plays a vital role in maintaining efficient processes, supporting the Social Care Physiotherapist, and contributing to service improvement initiatives.
You will be expected to work independently at times, prioritise tasks effectively, and uphold high standards of communication and professionalism in a new innovative pilot.
This is a pivotal position that supports the delivery of high-quality external contract services, ensuring excellent patient care and efficient administrative operations.
Main duties of the job
To contribute to the running, support and development of the administration function of the pilot project by maintaining accurate systems, supporting service development activity and undertaking general office duties. The post holder’s main responsibilities are to:
· Deal with telephone enquiries from patients, the managers, staff and other health and social service departments.
· Be competent in the use of Microsoft Office packages e.g. Word, Excel, Outlook, Publisher and Powerpoint.
· Oversee administration tasks and ensure all duties are completed in a timely and efficient manner.
· Develop, maintain and monitor office systems and make changes as appropriate.
· Ensure the Health and wellbeing physiotherapist is supported in all documentation collection, preparation and data collection.
In pursuing these duties the post holder will ensure compliance with the NHS Constitution and the Trust’s Right Care strategy.
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Detailed job description and main responsibilities
For further information, please see the job description attached which gives full detail of the role, including the main responsibilities and an overview of the expectations of the role.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Person specification
Qualifications
Essential criteria
- Good general level of education (to GCSE level or equivalent to include Maths and English grade C of above)
- Level 3 Business Admin Qualification or equivalent (or equivalent experience).
Desirable criteria
- Project Management
Experience
Essential criteria
- Recent experience of working in an office environment completing administrative duties
- Experience of working with the general public
Desirable criteria
- Experience of working in a hospital/care setting
Knowledge
Essential criteria
- Must be able to demonstrate good IT skills and use of Microsoft applications (including Word, Excel, Outlook, Publisher, Powerpoint)
- Knowledge of the NHS constitution
Desirable criteria
- Knowledge of management of different media platforms
- Have an understanding of Therapy, Dietetics and Mobility Services
Other
Essential criteria
- Current UK Driving Licence
- Access to own transport
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tania Cullen/Gemma Bell
- Job title
- Clinical Lead
- Email address
- [email protected]
- Telephone number
- 01535 294433
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