Job summary
- Main area
- IT Clinical Systems
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 423-7291937
- Employer
- Airedale NHS Foundation Trust
- Employer type
- NHS
- Site
- Airedale General Hopsital
- Town
- Steeton
- Salary
- £31,049 - £37,796 pro rata per annum
- Salary period
- Yearly
- Closing
- 29/07/2025 23:59
Employer heading

IT Clinical Systems Configuration Support (Band 5)
NHS AfC: Band 5
Be part of our future landscape
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.
Please read the attached AI statement prior to submitting any application
Job overview
Airedale NHS Foundation Trust is working with partners across the care community to deliver a unique, cross care setting, real time, patient centric electronic health record that will improve the quality and delivery of care to the patient.
This role forms part of a specialist team of multi skilled clinical systems professionals committed to the service delivery and continual improvement of a fit for purpose customer focused IT Clinical Systems service to ANHSFT and our wider Place partners including BTHFT.
To provide specialist knowledge enabling the design, development and delivery of a consistent and professional IT Clinical Systems service in the use of the Trust’s Patient and Information Systems, ensuring accurate requirement assessment and successful knowledge transfer. Promote the importance of data integrity and the use of good data to inform effective decision-making.
To play a leading role in the smartcard support and provisions for the Trust. To provide support to services around the use of IT Clinical Systems, which will include second line helpdesk support, Configuration requirements, development of data entry and capture materials, bug and issue resolution and Training and Go-Live support as required
Main duties of the job
Support the BAU support and also introduction of new SystmOne modules and other clinical systems across the Trust and Place partners such as BTHFT by:
· working with project team members to support the implementation of the newly defined and agreed business processes and clinical system usage as agreed within the various Projects
· Part of a specialist team of multi skilled clinical systems professionals responsible and accountable for the service delivery and continual improvement of a fit for purpose customer focused IT Clinical Systems service.
· Ensure effective provision and communication of complex or sensitive system information, which may be complicated. Assess training requirements and provide system analysis, and support using verbal or written reports to system suppliers and IT Managers as appropriate.
· Provide specialist help desk functionality for Trust and place partners IT Clinical Systems and Smartcards, accurately logging and communicating issues and problems with system suppliers, the wider IT Clinical Systems Team and IT Managers.
· Interpret and communicate complex systems information and processes within the organisation and to external system suppliers
Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
- Cycle to Work
- Travel Scheme
- Childcare Vouchers with Salary Sacrifice
- Onsite Nursery
- Buying and Selling Annual Leave
- Car Leasing
- Employee Assistance Programme
- Employee Health and Wellbeing
- Extensive Reward Scheme
- Counselling Service
- Financial packages including Vivup and Wagestream
- Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
- Committed to Quality of Care
- Compassion
- Working together for patients
- Improving Lives
- Everyone Counts
- Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.
Detailed job description and main responsibilities
For further details on this vacancy please see the attached Job Description and Person Specification documents.
Person specification
Qualifications
Essential criteria
- Educated to diploma level or equivalent experience
Experience
Essential criteria
- Experience of comprehensive patient systems to support the provision of patient care
Desirable criteria
- Previous NHS Experience
- Previous SystmOne experience
- Previous ICE experience
Knowledge
Essential criteria
- Knowledge of data validation and quality assurance systems
- Knowledge of complex system requirements and analysis
- Ability to consider data or information and produce analysis and option appraisal
- NHS Smartcard Support and Registration Authority Specialist skills
- High level of IT Clinical Systems configuration and administration skills – with particular focus on TPP SystmOne and Sunquest ICE
Desirable criteria
- Knowledge of NHS data definitions and information standards
- HSCIC Registration Authority Manager Training
- TPP SystmOne Train the Trainer Acute, A&E and Community Training
- Experience of SharePoint configuration or basic maintenance of NHS Intranet web pages
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tony Bates
- Job title
- IT Clinical Systems Manager
- Email address
- [email protected]
- Telephone number
- 01535 652511
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