Job summary
- Main area
- Medical Secretary
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 083-7268878-WW
- Employer
- Sirona care & health CIC
- Employer type
- NHS
- Site
- Drove House,
- Town
- Weston-super-Mare
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/07/2025 23:59
Employer heading
Medical Secretary
NHS AfC: Band 3
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
To provide a comprehensive secretarial service to the Paediatric Community Team for North Somerset.
To act as an effective link across NHS staff, other departments, GPs, general public and other relevant bodies.
Main duties of the job
Secretarial support for clinical and secretarial team.
Photocoping/Scanning and other administrative duties.
Audio/copying typing of letters, reports and correspondence.
Organise various meetings as requested by clinical staff.
Requesting and chasing test results.
Act as point of contact between parents, professionals and clinicians, dealing with queries via telephone, email and face to face.
Ensure pending lists are maintained in accordance with patient access policy.
To ensure all clerical activity is recorded accurately for activity purposes in a timely manner.
Ensure effective diary systems are in place, updated and maintained.
To be an effective team member and raised concerns to manager.
To assist in training new members of staff.
To cover reception as needed.
To adhere to high standard of confidentiality and data protection.
To follow the health and safety act and adhere to other policies.
To undertake training as and when necessary.
To work across Community Paediatric sites across Bristol North Somerset and South Glos.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person specification
Skills, Experience & Knowledge
Essential criteria
- Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
- Experience of working as part of a team and ability to plan activities of own role.
- Attention to detail to be able to complete tasks accurately and efficiently
Desirable criteria
- Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
- Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
- Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
- To have the ability to work under pressure.
- To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
- To be able to promote good working relationships with secretarial colleagues and clinical staff.
- Ability to work across sites in the wider BNSSG area.
Qualifications
Essential criteria
- RSA III typing qualification or equivalent
- Copy / audio typing experience
Desirable criteria
- Previous secretarial experience dealing with telephone enquiries, correspondence, office administration and diary management
- Previous experience of typing documents containing specialized terminology
- Experience and understanding of dealing with sensitive and confidential information
- Previous experience of working in a healthcare setting
- Experience of patient booking system ie EMIS
- Ability to take minutes
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Molly Bishop
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 125 6740
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