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Job summary

Main area
Mental Health
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC310-0726
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Plas Gororau
Town
Wrexham
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
11/08/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Team Secretary/Admin Lead - Mental Health

Band 4

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

 

Job overview

An exciting opportunity has arisen to join the Secretarial Team in the Mental Health Directorate on a Permanent basis  to provide effective leadership to the administration team under the supervision of the administration manager.

To provide a comprehensive, high quality medical secretarial and administrative service to the consultants, their medical team and specialist nursing teams, and other health professionals .  To maintain the office organisation and monitor the workload related to the administration team.

Main duties of the job

It is essential that the applicant holds the relevant qualifications as per the person specifications, previous medical secretarial experience would be desirable, a high level of audio typing skills, excellent computer skills including Microsoft Office and a good telephone manner.

The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification

Qualifications / Experience

Essential criteria
  • NVQ Business administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
  • RSA/OCR Level 3 or equivalent experience or qualification in typing
  • ECDL or equivalent experience
Desirable criteria
  • Management qualification or working towards
  • NVQ 3 Customer Service

Experience

Essential criteria
  • Experience of coordinating administration activities.
  • Experience of working as a Medical Secretary.
  • Experience of organising workload and people.
Desirable criteria
  • Previous NHS Experience.

Knowledge

Essential criteria
  • Knowledge and ability to use Microsoft Office applications
  • Evidence of Continual Personal Development
Desirable criteria
  • Knowledge of Referral To Treatment process (RTT)

Other Relevant Requirements

Essential criteria
  • Able to travel between sites in a timely manner
Desirable criteria
  • Welsh Speaker

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Roberts
Job title
Administration Manager
Email address
[email protected]
Telephone number
03000 858205
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