Job overview

We are looking for an Administration Coordinator to join our busy Minor Injury Unit in Yate as an 18 month Secondment. This is a great opportunity for someone who enjoys being busy, being at the heart of the service and prides themselves on attention to detail. 

You will be responsible for managing the day-to-day administrative support to the Unit and assigned Senior Managers, ensuring that all administrative work is completed as required with accuracy and within set timeframes. This role will also be responsible for ensuring effective line management, training and development of the Reception Team.

You will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary. The post holder will also be required to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.

This role will help all staff to share the workload; managing staffing levels to ensure holiday and other absence do not affect service.

It is likely that the role will develop overtime as process, systems and reports are developed and this role is able to take ownership of aspects of this.

Main duties of the job

• Direct line management responsibility for the Reception Team, ensuring all team members have regular documented 1:1s, personal development plans and attend all training required.
• Manage sickness, annual leave, recruitment and retention.
• Plan, allocate, and oversee the work of the Reception Team.
• Manage clinical and reception team rotas, allocating shifts and finalising pay using the Health Roster system for both clinical and non-clinical teams.
• Ensure new members of staff are set up appropriately, coordinating the induction and training / placements for clinical staff, and overseeing delivery of induction and training for non-clinical staff.
• Work closely with the Clinical Management Team to maintain continued professional development within the service, organising education days and liaising with the learning and development team where necessary.
• Manage the collection of statistics and Key Performance Indicators, reviewing data for accuracy and ensuring that returns are submitted to the appropriate place in a timely manner.
• Work with a variety of information management systems, e.g. electronic records management, risk and incident management (Ulysses, Adastra, EMIS).
• Play an active role within the team in ensuring projects are delivered, taking on work for small projects where necessary and advising where improvements can be made and identifying possible solutions.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.