Job summary
- Main area
- Workforce Information
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 346-CORP-044-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Flatts Lane Centre
- Town
- Middlesbrough
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 25/06/2025 23:59
Employer heading

Workforce Information Officer
Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
The Workforce Information Team is advertising for a permanent, part-time (22.5 hours) position.
This is an exciting role that will allow you to gain new or to expand your knowledge of the NHS Electronic Staff Record (ESR) system.
To help support the Trust we also provide Workforce related information.
This is a Hybrid post working from home and from the base at Flatts Lane Centre.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
Applicants must possess a NVQ Level 3 or equivalent in business administration or have equivalent experiential learning. They must also have a general knowledge of office and or human resources procedures and a working knowledge of using excel spreadsheets. Experience of using core ESR and experience of ESR reporting functionality is desirable.
The successful candidate will be able to demonstrate a good knowledge of working with computer based packages, including Microsoft Word, Excel, email, Internet based systems and applications.
As the department works very much as a team, applicants will need to demonstrate their ability to work as a team player whilst being flexible in their approach.
The post equally demands communication and interpersonal skills, the ability to work under pressure, the attributes required to work on their own initiative and the ability to maintain confidentially in all areas of their work.
Working for our organisation
The Workforce Information Team is a very small and friendly team.
They are integral to the Trust in relation to getting staff hired into their positions and ensuring that all DBS and Professional Registration checks are completed.
For more details, please contact Scott Rogers or Samantha Dean who is the Workforce Information Team Leader on the details below:
[email protected] 07721 116438
Detailed job description and main responsibilities
There are many elements to the role which include:
Hiring of staff into their roles on the Electronic Staff Record (ESR) system. Maintaining the data quality of the ESR system where relevant
Disclosure and Barring Service (DBS) Update Service and Professional Registration checks
Standard and Ad-Hoc reporting and Information Analysis.
Workforce Information and Freedom of Information Requests
Working with other departments in relation to Workforce Information queries.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 Business Administration or equivalent; or equivalent experiential learning
Knowledge
Essential criteria
- Office experience demonstrating practical knowledge of office procedures and organisational abilities with accuracy, within tight deadlines
- Supporting/ working knowledge of information systems/data analysis
Desirable criteria
- Ability to produce reports independently
Experience
Essential criteria
- General knowledge of office and or personnel procedures
- Working knowledge of using Excel spreadsheets
- Highly developed computer and keyboard skills
- Analytical, numeracy and problem solving skills
Desirable criteria
- Experience of using core ESR
- Experience of using ESR reporting functionality
- Experience of working with DBS
Skills
Essential criteria
- Accuracy and attention to detail
- Excellent communication skills
- Excellent organisational skills
- Ability to achieve tight deadlines
- Understands the need to always maintain confidentiality
Desirable criteria
- Accurate word processing skills
Personal Attributes
Essential criteria
- Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
- Ability to use own initiative, discretion, and sensitivity
- Prioritisation skills
- Committed to continual quality and service improvement
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision
- Committed to promoting a positive image of people with mental health conditions and learning disabilities.
- Committed to promoting a positive image of the Workforce Information team and HR Department and the wider Trust.
Other Requirements
Essential criteria
- Ability to travel independently in accordance with Trust policies and service need.
Documents to download
Further details / informal visits contact
- Name
- Scott Rogers
- Job title
- Workforce Information Manager
- Email address
- [email protected]
- Telephone number
- 07867 372539
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