Job summary
- Main area
- Catering and Food Production
- Grade
- NHS AfC: Band 2
- Contract
- 12 months (Fixed Term)
- Hours
- Part time
- Flexible working
- Job ref
- 303-7231583
- Employer
- The Royal Orthopaedic Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Othopaedic Hospital NHS Foundation Trust
- Town
- Northfield, Birmingham
- Salary
- £24,169 per annum, pro rata if part time
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
Employer heading

Catering Assistants - Dining Room / Food Production
NHS AfC: Band 2
Job overview
The Catering Department are looking for Band 2 Catering Assistants - Dinning Room / Food Prodcution to work flexible hours.
We are looking for motivated individuals with excellent interpersonal skills and ability to work as part of a team or alone, who is customer focused with an ability to react to situations as they occur.
The Facilities Catering Assistant will be a multi-skilled person working within a team. It may be necessary for you to work in different sections of the Catering Department, usually on duties appropriate to your grade.
- Main Production Kitchen
- Café Royale (Retail Services)
- Main Catering Store
Main duties of the job
To be responsible for cleanliness and hygiene standards in the Catering Department.
To provide an efficient and effective catering service to Patents, Staff and Visitors delivering excellent patient care in line with the Trust’s values.
To be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service by providing a fully supported service over a 7 day week period.
Working for our organisation
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Detailed job description and main responsibilities
Please see attached Job Decription and Person Specification for further information about the role and responsibilities for this vacancy.
Person specification
Qualifications and training
Essential criteria
- Hold CIEH Level 1
- Good standard of Education and the English Language
Desirable criteria
- Working towards CIEH Level 2
Experience
Essential criteria
- Understands the need for good Hygiene standards
- Understand the principles of HACCP
- Understand the principles of cross contamination and prevention
Desirable criteria
- Catering experience
- Cash handling procedures
Skills and knowledge
Essential criteria
- Must demonstrate a pleasant, helpful disposition at all times
- Must be trustworthy, punctual and have a flexible approach to work including the ability to change shifts at short notice
- Must be able to provide an excellent attendance record
- Ability to work under pressure
- Ability to communicate effectively and concisely with Patients, Visitors and hospital staff
Other job requirements
Essential criteria
- Professional and positive approach
- Customer/Patient focused
- Flexible working
- Willingness to explore new ways of thinking (innovation)
- Expand skills & Knowledge through specialist learning and development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracey Mitchell-Cooke
- Job title
- Catering Manager
- Email address
- [email protected]
- Telephone number
- 01216854000
- Additional information
Tracey Mitchell-Cooke
01216854000 ext 55642
Himadri Ghosh
Catering Manager
01210685400 ex 55765
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