Job summary
- Main area
- Haematology
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 001-AC118-0625
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- University Hospital Of Wales
- Town
- Cardiff
- Salary
- £46,840 - £53,602 per annum
- Salary period
- Yearly
- Closing
- 07/07/2025 23:59
Employer heading

Haematology and Phlebotomy Quality Manager
Band 7
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
Haematology and Phlebotomy Quality Manager (Band 7)
An opportunity has arisen for the Haematology and Phlebotomy Quality Manager to join the dynamic evolving team within Cardiff and Vale Health Board's Haematology department
The department is looking for a Biomedical Scientist (Registrar with the HCPC) by IBMS Certificate of Competency (or pre-2004 equivalent) and an appropriate postgraduate qualification
The Haematology department is one of the largest in the UK offering analysis using Automated Haematology, Haemostasis and Thrombosis, Immunophenotyping, Haemoglobinopathies and Phlebotomy. and processes over 50,000 samples each year. The laboratory is accredited by UKAS ISO15189:2022 and is an approved training laboratory (by the IBMS). Training and development opportunities are available and all staff are encouraged to engage in continuing professional development.
Previous experience in the NHS is essential. The ability to speak Welsh is ideal for this job; Welsh speakers and/or candidates are welcome
Main duties of the job
The Quality Manager will have delegated responsibility for the implementation, maintenance and development of the Haematology Quality Management System (QMS). This role includes training, supervising and supporting the Quality Officer and Quality Leads within specialist areas of Haematology – Automated Haematology, Haemostasis and Thrombosis, Immunophenotyping, Haemoglobinopathies and Phlebotomy.
They will facilitate the daily operation of the QMS to ensure compliance with current national legislation, regulations and accreditation systems. They will provide and promote training in the QMS and quality assurance, as well as proving advice on clinical governance and risk management. The post holder will take the lead role in co-ordinating the Management Review, regulatory and accreditation reports for Haematology, such as submission of the annual United Kingdom Accreditation Service (UKAS) application as well as other Health Board/Department of Health quality requirements.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
special knowledge
Essential criteria
- Experience of participating in regulatory /inspection/assesment
- Knowledge of a Quality System
Desirable criteria
- Knowledge of Calidation and verification
Skills
Essential criteria
- Experience of interna; controls, such as risk amangement , change control , document control
- Knowledge and understaning of regulatory and accrediation bodies associed with NHS laboratory
Desirable criteria
- Experience with Health and Safety Requiremts in a laboratory Setting
Experience
Essential criteria
- Laboratory (Technical or Managerial) or Quality management role
- Experience of incidents management and root cause analysis
Desirable criteria
- Expeirence of participating in Audit
- Experience of Utilising electronic quality management systems
Qualifications
Essential criteria
- Educated to MSC level or Relevant Health Care related Dehgree suplemented by equilvalent experience
Desirable criteria
- Quality Mangement Qualification
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sue Lawless
- Job title
- Haematology Service Manager
- Email address
- [email protected]
- Telephone number
- 02920744402
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